Box Office Manager

hace 3 semanas


Buenos Aires, Buenos Aires C.F., Argentina Blackpool Grand Theatre A tiempo completo

Theatre Sales and Revenue Leadership Role

As a key member of the Audiences, Marketing and Sales team at Blackpool Grand Theatre, you will play a pivotal role in maximising sales and revenue, launching new shows, and monitoring performance with cutting-edge analytics. Working closely with the Marketing Manager and Data and Insights Manager, you will contribute to the theatre's ambitious vision to be a nationally recognised local resource committed to inspiring a lifelong love of theatre.

Key Responsibilities

  • Lead and innovate in promoting over 150 productions, theatre tours, events, and award-winning programmes like the Story-led Resilience initiative.
  • Work closely with TRG Arts in advancing the revenue acceleration programme to increase attendance and ATP (Average Ticket Price).
  • Provide direction and guidance to a small team of skilled sales professionals, monitoring quality standards and offering feedback and support to ensure the delivery of tasks to a high standard.
  • Utilise box office systems effectively and optimise sales opportunities, upselling/crossselling as appropriate.
  • Recognise when to seek advice and input from others, and appreciate effective collaboration and communication with producers to maximise revenue and optimise return on investment for visiting companies.

Requirements

  • A passion for delivering exceptional customer service within the day-to-day operation.
  • Experience as an experienced sales leader in events, skilled at working in a team and efficiently delivering on targets.
  • A confident communicator, able to promote the Blackpool Grand Theatre brand and build awareness amongst peers in the sales and revenue industry and through local and regional business and professional networks.

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