Field Service Tech I
hace 3 meses
Location: Munro, AR, 1605- Requisition ID: 12884**Responsibilidades**:
- Realiza instalaciones, desinstalaciones y reubicaciones de Máquinas de Juego Electrónico, así como todo el equipo accesorio y complementario.
- Soluciona los problemas de las Máquinas de Juego Electrónico, así como todo el equipo accesorio y complementario, realizando los descartes y revisiones necesarias para determinar la causa de la falla y realizar la corrección que se requiere. Esto puede incluir intercambiar equipos defectuosos, limpiar y / o reparar el componente defectuoso.
- Se comunica de manera efectiva y eficiente con el personal del cliente y áreas de apoyo internas, ya sea de manera remota o presencial, y proporciona el seguimiento correspondiente.
- Asiste en la resolución de auditorías de registros de actividad de funcionamiento técnico o de juego para aclaración de dudas, seguimiento de casos, análisis de desempeño o pruebas técnicas y funcionales.
- Uso de manuales técnicos y diversas herramientas informativas, así como consultas a diversas áreas de soporte, tanto en español como en inglés, con el fin de realizar sus actividades.
- Realiza mantenimiento preventivo programado a las Máquinas de Juego Electrónico, así como todo el equipo accesorio y complementario, para garantizar el correcto funcionamiento y mantener la imagen correcta de la misma.
- Realiza reportes de toda actividad realizada, tanto por mensajería instantánea, correo electrónico, SAP y archivos de soporte (actas físicas) para seguimiento, control y registro. De igual manera realiza reportes administrativos internos.
- Sugerir mejoras con respecto a los métodos tanto técnicos como procedimentales establecidos.
**Requisitos**:
**Experiência**:
6 meses en actividades de mantenimiento preventivo y correctivo de equipos eléctricos, electrónicos y dispositivos electromecánicos y /o realizando soporte.
**Estudios**:
Técnico y/o Tecnologo en electrónica, eléctricidad, sistemas o afines.
**Conocimientos**:
En el uso de equipos de medición y diagnóstico para equipos eléctricos y electrónicos.
Manejo de Office nível medio (Excel, Word, Power Point, Outlook)
Ingles Intermedio (Lectura)
Licencia de Conducción
**Habilidades**:
- Toma de decisiones
- Impulsar los resultados
- Fomentar la innovación
- Energía personal
- Autoliderazgo
- IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted._
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