Account Manager
hace 1 semana
Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more
**Responsibilities**
- Develop trusted advisor relationships with clients
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Responsible for the onboarding and offboarding of clients and its employees
- Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
- Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
- Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
- Manage the logistics and inventory of company laptops, including receiving, shipping, and resetting devices as necessary
- Ensure all laptops are properly labeled with asset numbers for tracking and inventory purposes
**Requirements**:
- Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Minimum 2~3 years of experience in a client facing role
- High attention to detail and excellent organizational skills
- Experience with CRM softwares and project management tools
- Proven ability to juggle multiple client accounts and time-sensitive projects at a time
- Excellent listening, collaboration and cross-cultural patience and understanding
- Go-getter attitude with strong problem solving skills and a curiosity to learn
- Ability to work independently without constant supervision, prior remote working experience is a plus
- Strong verbal and written communication skills
- Fluency in Mandarin Chinese would be an advantage
**Benefits**
- Unlimited holidays (but sorry, you cannot cash out)
- Flexible working hours
- Laptop buy-back policy
- Seasonal bonus
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