Customer Success Analyst

hace 3 días


Santa Fe de la Vera Cruz, Argentina MyDNA A tiempo completo

Responsable de que los clientes empresa y usuarios finales tengan una experiência de calidad en relación a las diferentes soluciones estratégicas de RRHH que ofrece MyDNA. Función/Tareas: - Manejo de cartera de clientes: envío de reportes, upselling y crosseling. Fidelización. - Bienvenida y entrega del servicio tanto para el cliente como para el usuario final - Atender a los requerimientos de los clientes y usuarios finales dentro del horario comercial - Registro y control de los servicios entregados por nuestros proveedores - Implementar procesos de mejora continua para mejorar la experiência de los usuarios/clientes

**Requisitos**:

- Idioma: portugues (deseable, no excluyente) -Manejo de paquete office Experiência +1 año en áreas de atención al cliente


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