Technical Support
hace 7 meses
Queremos sumar a nuestro equipo a un Technical Support
Vas a tener el propósito de
Administrar y brindar soporte técnico en tecnologías específicas para asistir a clientes internos y externos, además de contribuir a micro implementaciones para optimizar procesos internos.
Tus principales funciones serán
- Dar soporte a usuarios internos.
- Brindar seguimiento de issues a través de JIRA.
- Tener habilidades de comunicación en español e inglés.
- Participar de proyectos de IT.
- Si posees capacidad para resolver de manera rápida problemas técnicos, sos proactivo y estás en búsqueda constante de soluciones eficientes.
- Sos un perfil con autoaprendizaje constante en tecnología.
- Te entusiasma trabajar de manera colaborativa y asumir desafíos tecnológicos específicos.
SomosPDA, una HRtech Global que desarrolla, implementa y transfiere herramientas tecnológicas y programas innovadores para la gestión integral del talento. Dar la oportunidad a las personas de encender su singularidad es nuestro propósito, ya que, entendemos que todas las personas pueden encontrarla y expresarla, desarrollando así su potencial con el objetivo de alcanzar su talento exponencial.
En PDA, queremos dejar el mundo mejor de como lo encontramos. ¿Cómo lo hacemos? Poniendo a disposición lo que venimos a aportar desde nuestros talentos porque estamos convencidos de que todos, desde nuestro lugar, podemos ser parte del cambio.
¿En qué creemos? La democratización de la información, la humanización, los datos, el hacer latir la tecnología y hacer rockear el talento.
**Requisitos**:
- Estudiante de carreras afines (no excluyente).
- Experiência en soporte técnico nível 1 o más.
- Conocimientos sólidos en Windows y redes.
- Gestión de plataformas (Office 365, G Suite).
- Control de inventario y contacto con proveedores.
- Resolución de problemas en la plataforma.
- Conocimientos de Azure AD, implementación ITIL.
- Flexibilidad, proactividad y trabajo en equipo.
- 1 año o más en soporte técnico (deseable).
- Ser metodológico, ser paciente, preciso y flexible.
- Posees un nível de Inglés intermedio en lo técnico y oral básico (deseable).
Beneficios
PapáQueremosQueCambiesMuchosPañalesMás. Licencia paternidad extendida: 1 mes de licencia con goce de sueldo. #SlowMotionModoON. Soft landing paternidad: Soft landing de 1 mes part time (trabajo medio día) o 1 mes máximo de licencia sin goce de sueldo. #MamáQueremosQueCambiesMuchosPañalesMás. Licencia de maternidad extendida: Un mes de licencia con goce de sueldo adicional a los 3 meses de licencia por ley. Es decir, la beneficiaria tendrá un 4to mes de licencia por maternidad. #SlowMotionModoON. Soft landing maternidad: *5to mes: 5 horas de trabajo diarias *6to mes: 6 horas de trabajo diarias *Hasta los 12 meses 1 hora menos de trabajo diaria (7 hs). #LaRebeliónDerechoDePiso. Días de vacaciones con poca antigüedad: 7 días de vacaciones, aunque la fecha de ingreso sea posterior al 30/06. # QueremosPasarMásTiempoConPapáNoel. Semana fin de año: Semana libre entre navidad y año nuevo, que no cuenta para el cómputo de vacaciones correspondientes. #TodosLosDíasSonCarnaval. Horario de verano: Durante 2 meses de verano, los Viernes se trabaja hasta el mediodía. #ModoNerdOn. Días de estudio sin tope: Días de estudio sin tope anual para estudiantes de carreras universitarias, terciaria o de posgrados. #MySingularDay. Día de cumpleaños: Día libre por cumpleaños. # CharlaConTusCompañerosAKMdeDistancia. Oficina flexo: Trabajo remoto desde cualquier lugar en donde el colaborador desee. #CajitaFelizADomicilio. Cumpleaños de hijos/hijas: Padres y madres pueden tomarse un día los días de cumpleaños de sus hijos. #NosGustanLasPrecuelas. Adaptación escolar: Horarios flexibles para madres y padres en adaptación escolar y actos de colegio. #SingularsAlCuadrado. Hijos/Hijas en la oficina: Podemos recibir a hijos pequeños en la oficina cuando por alguna razón no puedan quedar en casa o en su jardín/guardería. Prepaga SWISS MEDICAL. CUPONSTAR: Acceso a miles de descuentos en comercios y actividades
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