Technical Support Engineer | Czech

hace 3 semanas


Buenos Aires, Argentina BYD Europe A tiempo completo

As Technical Support Engineer you will: Responsible for the regional technical support in Europe, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organize and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release the technical notice, typical technical repair cases; Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder’s instructions; Instant respond for special event management; Other works assigned from line manager. Your profile: Bachelor degree or above, more than 2 years’ relevant experience; Fluent Chinese and English speaking. Strong cross culture communication skills and cross-function coordination ability; Ability to work under pressure and to strict deadlines in a dynamic environment; NEV Technical background is preferable; Willingness to frequent trip in Europe and travel to China. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air . We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team



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