Desktop Support Engineer
hace 3 meses
We are looking for a skilled and professional Desktop Support Engineer to join our team.
As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast learner, with a great customer service attitude. Should be aware of the technical difficulties and how to resolve them in the best possible way.
You should have proficient knowledge to provide technical assistance to our clients and good communication skills. You should also might have the ability to upgrade, install and troubleshoot software related issues.
**Responsibilities**:
- Provide technical assistance to the clients regarding any operating system issues.
- Communicate with the clients to dig into the real problem. Conduct screenshare sessions if required
- Ensure all the desktop computer systems are working properly.
- Refer unresolved issues to the higher officials such as Technical Support Manager and provide useful suggestions.
- Maintain and update the record of issues and take measures to prevent those issues in the future.
- Make report of the customer queries
- Troubleshoot any problems regarding software and hardware computer support.
- Troubleshooting hardware, software, and network issues.
- Regular maintenance of organizational assets (computers, laptops, peripherals)
- Responsible for maintaining records of issues and solutions, user trainer, basic network support, emergency support, security compliance etc.
- Bachelor's degree in computer science, Information Technology, or relevant field.
- Proven experience of working as a Desktop Support Engineer, Technical Support Specialist, or a related role.
- Exceptional knowledge of working with Windows/ Linux and Mac OS systems.
- Proficient knowledge of computer systems and their peripherals such as a printer, scanner, etc.
- Experience with various network connections addressing.
- Excellent communication and interpersonal skills.
- Ensure customer satisfaction by providing the best solutions to their queries.
- Proficient knowledge of antivirus software.
- Good problem-solving and multitasking skills.
- Exceptional customer service skills.
**Language**: English
**Salary range**: $700 USD - $800 USD
**Location**: Av. del Libertador, C1429 Cdad. Autónoma de Buenos Aires, Argentina
-
Desktop Support Engineer
hace 4 meses
Núñez, Buenos Aires, Argentina GSB A tiempo completoWe are looking for a skilled and professional Desktop Support Engineer to join our team: **Important**: As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast...
-
Desktop Support Engineer
hace 4 meses
Capital Federal, Buenos Aires, Argentina GSB A tiempo completoWe are looking for a skilled and professional Desktop Support Engineer to join our team: **Important**: As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast...
-
Desktop Support Engineer
hace 4 meses
Partido de Pellegrini, Buenos Aires, Argentina GSB Solutions A tiempo completoWe are looking for a skilled and professional Desktop Support Engineer to join our team. As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast learner, with a...
-
Highland Heights, OH
hace 2 semanas
Buenos Aires, Argentina Heunets A tiempo completoWe are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Services Required (SOW) Address user tickets regarding hardware, software, and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions...
-
Desktop Support Technician
hace 2 semanas
Buenos Aires, Argentina Capital Recruit A tiempo completoAre you passionate about providing exceptional IT support to clients? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? We are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of our organization. Your primary goal will be to deliver timely,...
-
Desktop Support Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Thermo Fisher Scientific A tiempo completoJob DescriptionWe are seeking a highly skilled Desktop Support Specialist to join our team at Thermo Fisher Scientific.About the RoleThe successful candidate will provide technical support to our computer system users, resolving complex problems and providing assistance with hardware and software issues.Key ResponsibilitiesProvide direct technical support to...
-
Desktop Support Technician
hace 1 mes
Buenos Aires, Argentina Capital Recruit A tiempo completoAre you passionate about providing exceptional IT support to clients? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? We are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of our organization. Your primary goal will be to deliver timely,...
-
L1 Desktop Support Engineer
hace 7 meses
Buenos Aires, Argentina Allied Worldwide Limited A tiempo completo**About us** We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings...
-
Desktop Support Engineer
hace 2 meses
Buenos Aires, Buenos Aires C.F., Argentina Thermo Fisher Scientific A tiempo completoWith direction, provides direct technical support to computer system users.Answers complex and difficult questions to resolve computer problems for clients.Delivers assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail, and operating systems.Provides desk-side support for end...
-
Network Support
hace 4 meses
Buenos Aires, Argentina Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
IT Support Engineer
hace 4 meses
Buenos Aires, Argentina SaltSquare A tiempo completoSalt Square is an IT Hub that provides high-quality software development services to clients across different industries. Our team of talented and dedicated professionals is committed to delivering innovative solutions that meet our clients' needs. We have several teams which are fully integrated with our clients. Currently, we’re building a world-class...
-
Desktop Support Senior Associate-field Tech
hace 2 días
Buenos Aires, Argentina NTT DATA A tiempo completo**Req ID**: 307132 We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Buenos aires, Buenos Aires (AR-B), Argentina (AR). - This is often a college graduate who is entering the workforce in their field of study. - They handle detailed problems which require standard solutions. - They receive general direction from...
-
Support Engineer
hace 7 meses
Buenos Aires, Argentina MicroStrategy Brasil A tiempo completoMicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a **Support Engineer **in our Argentina Delivery Center and take your career to the next level! The Support Engineer...
-
Support Engineer
hace 7 meses
Buenos Aires, Argentina MicroStrategy Services Corp. A tiempo completo**Company Description** MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a Support Engineer in our Argentina Delivery Center and take your career to the next level! The...
-
Support Engineer
hace 7 meses
Buenos Aires, Argentina MicroStrategy Argentina A tiempo completo**Company Description** MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a **Support Engineer** in our Argentina Delivery Center and take your career to the next level! The...
-
IT Support Engineer
hace 6 meses
Buenos Aires, Argentina Dextermind Technologies Limited A tiempo completo**Role Responsibilities**: - _Mobile Device Management, MFA Configuration in End user Systems_ - _Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems_ - _Responsible for assets management & inventory includes Systems, Laptop’s, Office IT equipment_ - _Audio & Video conferencing equipment management_ - _Ensure up...
-
Technical Support Engineer
hace 7 meses
Buenos Aires, Argentina GSB A tiempo completoImportant company requests a Technical Support Engineer: Installation and Configuration of Microsoft SQL Server 2008/2012/2014 on Virtual Servers under Windows **Server 2008/2008R2/2012/2016 (Database, script execution, error logs).** - Monitoring of Servers in Test and Development Environments. - Installation and start-up of Applications in IIS in Testing...
-
Onsite Support Engineer
hace 7 meses
Buenos Aires, Argentina Endava A tiempo completo**Responsibilities**: - Help group IT support teams in maintaining Endava IT infrastructure - Provide onsite and remote desktop support for employees using Endava IT assets and systems - IT hardware asset management - Update internal documentation and procedures - Offer technical expertise for non-technical staff - Respond to high priority issues in a...
-
Desktop Engineer
hace 7 meses
Buenos Aires, Argentina Iron Systems A tiempo completoKey Responsibilities: Provide onsite and desk side support services to end users. Troubleshoot PC related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and requests within SLA in pressurized environment. Build, configure, and troubleshoot Install “Gold” image on the customer's PC and laptop applications and hardware...
-
Field Technical Support Engineer
hace 4 meses
Buenos Aires, Argentina GSB A tiempo completoImportant company requests a Technical Support Engineer: Installation and Configuration of Microsoft SQL Server 2008/2012/2014 on Virtual Servers under Windows **Server 2008/2008R2/2012/2016 (Database, script execution, error logs).** - Monitoring of Servers in Test and Development Environments. - Installation and start-up of Applications in IIS in Testing...