Support Engineer
hace 7 meses
MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people.
Join us as a **Support Engineer **in our Argentina Delivery Center and take your career to the next level
The Support Engineer position provides customer service to all customers, partners, and internal personnel of MicroStrategy. They are responsible for providing first-line technical support for a set of MicroStrategy Products and dedicate their time to resolving customer issues, contributing to the growth of our MicroStrategy Community, and growing their MicroStrategy Product Knowledge to provide top-notch service.
Your Focus:
- Provide complex and challenging support for MicroStrategy’s Business Intelligence product suite and its underlying technologies.
- Develop strong relationships with MicroStrategy customers and partners through daily, high-quality interactions during customer project development and production system maintenance.
- Find creative and sophisticated solutions to problems reported while using MicroStrategy’s product suite through analytical talent and strong troubleshooting abilities.
- Work in a strong team environment by interacting with Technical Support Engineer, Senior Technical Support Engineers, Technical Support Specialists and Product Support Managers to provide unparalleled support to customers in a wide variety of industries.
- Prioritize and communicate product defects and enhancements to development teams.
- Contribute to the growth of the MicroStrategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums.
- Enhance personal and professional growth by participating in Internal Training Programs
- Excellent soft skills: Communication, Motivation, Innovation, Passion, Integrity, Teamwork, Customer-Focus.
- Must have at least 3 years of working in similar positions with customer service experience.
- Bachelor’s degree students, preferably in a technical field (Engineering or Computer Science)
- Strong technical and analytical skills
- Advanced oral and written communication skills in English
- Database (SQL, RDBMS) knowledge is a plus.
- Able to work from 10:00 am and 7:00 pm (Argentina Time) and holidays or weekends.
-
Support Engineer
hace 7 meses
Buenos Aires, Argentina MicroStrategy Services Corp. A tiempo completo**Company Description** MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a Support Engineer in our Argentina Delivery Center and take your career to the next level! The...
-
Support Engineer
hace 7 meses
Buenos Aires, Argentina MicroStrategy Argentina A tiempo completo**Company Description** MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a **Support Engineer** in our Argentina Delivery Center and take your career to the next level! The...
-
Network Support Engineer
hace 7 meses
Buenos Aires, Argentina Tekskills Inc A tiempo completo**Job Title: Network Support Engineer** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: VC/Netcool Admin work, Monitoring /alerting. Chat and Phone Support, DCO escalations **Job Type**: Contract
-
Technical Support Engineer
hace 4 meses
Capital Federal, Buenos Aires, Argentina Wärtsilä A tiempo completo**Technical Support Engineer**: A safer, low-carbon shipping industry is underpinned by data sharing. We at Wärtsilä Voyage are creating the digital infrastructure needed to enable high-performing maritime logistics - for the safe movement of goods and people. Through our world-leading Smart Marine portfolio, we support our customers in their efforts to...
-
Desktop Support Engineer
hace 3 meses
Buenos Aires, Argentina GSB Solutions A tiempo completoWe are looking for a skilled and professional Desktop Support Engineer to join our team. As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast learner, with a...
-
IT Support Engineer
hace 1 mes
Buenos Aires, Argentina Vets Hired A tiempo completoWe are seeking an IT support engineer to join our skilled team providing managed IT services. You will be responsible for the installation, maintenance and support of client networks. Requirements and experience working with: - Windows servers and workstations support and troubleshooting experience - Microsoft 365 Administration - Hyper-V and VMware -...
-
Technical Support Engineer
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina 2Bros Services A tiempo completoWe are seeking a skilled Technical Support Engineer to provide exceptional customer experience by delivering fast and effective support to our clients. As a Technical Support Engineer, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.To...
-
Technical Support Engineer
hace 8 horas
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: **Why Work at Lenovo**: Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet. And we go big. No, not big—huge. We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most...
-
Product Support
hace 1 semana
Buenos Aires, Argentina buscojobs Argentina A tiempo completoJob Description - Product Support & Reliability Engineer (MER0003AMD) Project: Product Support & Reliability Engineer Education: Bachelor’s Degree in Mechatronics/Electrical/Electronic or equivalent Experience: 6+ years Job Responsibilities: - Providing precise technical solutions for complex vehicle issues from headquarters to global field technical...
-
IT Support Engineer
hace 3 semanas
Buenos Aires, Argentina Remote People A tiempo completoHorizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong. Over the last two decades we’ve helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly...
-
IT Support Engineer
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completoThe IT Support Engineer role at Chevron is a critical position that involves providing technical support and troubleshooting for software applications.Job DescriptionThis position requires the ability to manage software configuration, testing, and deployment. The successful candidate will collaborate with cross-functional teams to resolve software issues and...
-
Product Support Engineer
hace 7 meses
Buenos Aires, Argentina CookUnity A tiempo completoCookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of...
-
Technical Support Engineer
hace 3 meses
Buenos Aires, Argentina Legion A tiempo completo**Technical Support Engineer**: **Remote, Buenos Aires, Argentina**: **JOB OVERVIEW** As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators & users through end-to-end resolution. **RESPONSIBILITIES AND DUTIES** **Troubleshoot...
-
Desktop Support Engineer
hace 4 meses
Núñez, Buenos Aires, Argentina GSB A tiempo completoWe are looking for a skilled and professional Desktop Support Engineer to join our team: **Important**: As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast...
-
Field Service Engineer
hace 3 meses
Buenos Aires, Argentina ITEX A tiempo completoAfimilk, a global leader in dairy farming technology, is looking for a Field Service Engineer to join their team. Afimilk provides cutting-edge solutions for dairy herd management, improving farm efficiency, animal welfare, and milk production quality.Summary:As a Field Service Engineer at Afimilk, you will be responsible for the installation, maintenance,...
-
Level 1 Support Engineer
hace 2 meses
Buenos Aires, Argentina Happy Island PPEC A tiempo completoWe are a remote-based medical consulting company focused on providing essential services to healthcare centers. Our consulting services include therapeutic programs and additional healthcare center support, enabling facilities to deliver critical care and services. Job Summary We are looking for a Level 1 Support Engineer to provide internal technical...
-
Support Engineer
hace 3 meses
Buenos Aires, Argentina Cloudlinux A tiempo completoThis is a 100% remote role that can be located anywhere. We are obliged by the job posting sites to denote a country in order to advertise with them. Support Engineer is responsible for the initial handling of tickets and ensuring that customer inquiries/issues regardless of the product line get off to a successful start. The Support Engineer will gather...
-
IT Support Engineer
hace 7 meses
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: En Experis Argentina nos encontramos en la búsqueda de un **IT Support Engineer** **para que pueda incorporarse en el proyecto de uno de nuestro clientes del rubro de telecomunicaciones. **Contratación bajo relación de dependencia con Experis Argentina por tiempo indeterminado.** **Modalidad full time (09:00am a...
-
L2 Technical Support Engineer
hace 2 semanas
Buenos Aires, Argentina buscojobs Argentina A tiempo completoAbout the company Velexa is one of the leaders in the Wealthtech industry, ranked for 3 consecutive years among a young and ambitious WealthTech company. Velexa was recently shortlisted among the world's leading Top 100 WealthTech companies by Fintech Global. The company empowers financial institutions to capitalize on the demand for modern and ubiquitous...
-
▷ [Solo Quedan 15h] IT Support Engineer
hace 3 semanas
Buenos Aires, Argentina Vets Hired A tiempo completoWe are seeking an IT support engineer to join our skilled team providing managed IT services. You will be responsible for the installation, maintenance and support of client networks. Requirements and experience working with: - Windows servers and workstations support and troubleshooting experience - Microsoft 365 Administration - Hyper-V and VMware -...