Applications Support Analyst
hace 2 semanas
**Skills**:
- Comfortable in Unix environments, Oracle SQL Databases
- Good Incident, Problem and Change management skills, as well as communication skills to interact with Development teams and User base.
- Proactive, detail oriented and a team player.
Desirable:
- Prior exposure to scheduling tools (Autosys)
- Working experience in one or more general purpose programming languages (Java, Python, Bash)
- Familiar with monitoring tools (Geneos) and their configuration
Description:
- Develops deep analytical thinking using root cause analysis, management communication and client relationship management in partnership with Infrastructure Support team members
- Collaborates to ensures all production changes are made in accordance with lifecycle methodology and risk guidelines
- Exercises discretion and independent judgment with respect to matters of significance
- Identifies production issues and proactively looks to incorporate controls to anticipate them in the future
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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