Applications Support Wintel/Automation/Cloud
Encontrado en: Talent AR C2 - hace 2 semanas
This position is for an Application Support role within Intelligent Automation Services Production Management team. As part of the team, you will be providing a unified service for monitoring and managing Intelligent Automation applications end to end. Our team provides support for Xceptor, Alteryx, Instabase, UIPath and other data transformation applications across multiple LOBs. You will be part of a global team providing 24x7 support, follow the sun model, 365 days a year.
Role Responsibilities:
SOW/SOD/EOD checks: Confirmation of manual and automated SOW/SOD/EOD checks Business user’s query resolution: Ensure focused approach to understand and resolve user related query Automation and Efficiency: Understand the manual process (closely work with App Dev teams) currently carried out and implement scripts or other tools/technologies to automate and create efficiency Implement alerting in monitoring tool to reduce manual SOD/EOD/SOW checks Change, Release, Problem Management and Incident Management: Follow all standard best practices as per ITIL to implement changes, resolve or mitigate issues, participate on root cause analysis and pursue action items in order to avoid repetitive issues Feed Monitoring – Exception-based feed monitoring, SLA Management & upstream liaison: Liaise with upstream and downstream system to manage SLA’s Monitoring underlying distribution system Applying first time fixes for failure & initiating escalation to AD group Capture and escalation of application performance issues, SLA breaches within necessary groups to ensure resolution of the underlying issue Resiliency: Ensure the required disaster or sustained resiliency activities are carried out on regular basis.Objectives / Results:
Technical support of the Production Environment Strong “single point of contact” relationship with business stakeholders Escalation of critical issues (not known/documented) to L3 or App Dev and resolve within SLA Improvement of overall quality and level of service, maximizing service availability levels Develop and maintain knowledge of specific set of application, product sets and underlying technologies Work closely with Business and App Dev teams to ensure a knowledge base of Robotics processes is established and maintainedQualifications:
4+ years practical work experience in a time-critical, technical support environment, ideally within a financial institution.
Key Technical Skills:
Windows Operating System (system admin skills would be preferred) Linux Operating System general knowledge and basic skills Database: MS SQL Server/Oracle/Mongo DB Cloud Technologies (preferably AWS) Containers (Docker, Kubernetes) UIPath, Xceptor, Alteryx or any other data transformation applications (desired) Monitoring and Alerting Tool: Geneos, Grafana, Dynatrace or experience on other monitoring tools Experience with scripting or programming languages (Powershell, Python, Java, to automate tasks and manipulate dataCore Skills:
Excellent communication skills Analytical, Problem Solving & Influencing skills Should be self-motivated with positive energy Self-starter & ability to work in a team or autonomously when required Ability and willingness to develop technical SME and business knowledge Commitment and ability to meet deadlines in a high pressure & constantly changing environment Working with project delivery teams to ensure the quality of deliverables into production Providing front line support to our business users, build strong relationships Logging, analyzing and managing queries, problems and incidents to resolution Helping to drive continuous improvement within the team as it relates to incident, problem and change management excellence Understanding the impact of change in a complex technical environment-
Wintel
hace 6 días
Buenos Aires, Argentina DXC Technology A tiempo completoDXC Technology is looking for a Sr Wintel\VMware Administrator with at least +5 years of experience and with at least a B2 English level. Overview: Job Functions: - Responsible for deployment, configuration of 3rd party software on Windows Servers. - Can exercise independence of judgement and autonomy. - Review requirement documents, define hardware...
-
Applications Support Linux/SQL/Cloud
Encontrado en: Talent AR C2 - hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoWe are looking for an Application Support technician to support a reporting application that caters multiple lines of businesses. Skills Comfortable in Unix/Linux environments, Oracle SQL Databases and database technologies including Big Data (Hadoop), document and file based databases Good Incident, Problem and Change management skills, as well...
-
Applications Support
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completoAs a member of our Production Support team, you'll immediately put your love of technology into action. Each day, you and your team will be responsible for making sure our platforms, servers and networks are online and secure. You'll work together, evaluating, selecting, implementing, integrating, maintaining, upgrading, documenting, and designing our...
-
QA Automation
Encontrado en: Talent AR C2 - hace 3 semanas
Buenos Aires, Argentina DXC Technology A tiempo completoJob Description: At DXC LATAM Oracle practice, we’re working to provide innovation in managed services and projects for our clients in Oracle cloud. Our team focuses on LATAM based clients using Oracle cloud applications. Our resources are located primarily in Argentina, Peru and Mexico and they work in an integrated manner with our global Oracle...
-
Applications Support
hace 1 semana
Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completoAs a member of our Production Support team, you'll immediately put your love of technology into action. Each day, you and your team will be responsible for making sure our platforms, servers and networks are online and secure. You'll work together, evaluating, selecting, implementing, integrating, maintaining, upgrading, documenting and designing our...
-
Applications Support Senior Associate
Encontrado en: Talent AR C2 - hace 1 semana
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoThe Application Support Associate within a Production Management team is responsible for technical support of production applications and infrastructure. This team provides support for Merchant Service Banking platforms and handles all support requests, incidents, issues, tickets and business continuity activities to ensure flawless and quality delivery of...
-
QA Automation Ssr
Encontrado en: Talent AR C2 - hace 1 semana
Buenos Aires, Argentina DXC Technology A tiempo completoJob Description: At DXC LATAM Oracle practice, we’re working to provide innovation in managed services and projects for our clients in Oracle cloud. Our team focuses on LATAM based clients using Oracle cloud applications. Our resources are located primarily in Argentina, Peru and Mexico and they work in an integrated manner with our global Oracle...
-
Administrador Wintel
hace 7 días
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: Buscamos **Administrador Wintel **Ssr/ Sr para empresa líder en Latinoamérica sobre seguridad de la información. ¡Contratación directa y en modalidad de relación de dependencia con nuestro cliente! Posición fulltime. Modalidad híbrida. 3 veces homeoffice y 2 presencial **Requisitos**: Experiência mínima de 3 años en...
-
QA Automation
Encontrado en: beBee jobs AR - hace 2 semanas
Buenos Aires, Argentina DXC Technology A tiempo completoJob Description:At DXC LATAM Oracle practice, we're working to provide innovation in managed services and projects for our clients in Oracle cloud.Our team focuses on LATAM based clients using Oracle cloud applications. Our resources are located primarily in Argentina, Peru and Mexico and they work in an integrated manner with our global Oracle practice.QA...
-
Applications Support Senior Associate
Encontrado en: beBee S AR - hace 6 días
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completoJOB DESCRIPTION The Application Support Associate within a Production Management team is responsible for technical support of production applications and infrastructure. This team provides support for Merchant Service Banking platforms and handles all support requests, incidents, issues, tickets and business continuity activities to ensure flawless and...
-
Applications Support Lead
Encontrado en: Talent AR C2 - hace 1 semana
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoAs an experienced member of our Technology Management Hygiene Group, you'll be required to apply your depth of knowledge and expertise to all aspects of the Vulnerability lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for...
-
QA Automation
Encontrado en: beBee S AR - hace 3 semanas
Buenos Aires, Argentina DXC Technology A tiempo completoJob Description:At DXC LATAM Oracle practice, weâre working to provide innovation in managed services and projects for our clients in Oracle cloud.Our team focuses on LATAM based clients using Oracle cloud applications. Our resources are located primarily in Argentina, Peru and Mexico and they work in an integrated manner with our global Oracle...
-
QA Automation
Encontrado en: beBee S AR - hace 3 semanas
Buenos Aires, Argentina DXC Technology A tiempo completoJob Description:At DXC LATAM Oracle practice, weâre working to provide innovation in managed services and projects for our clients in Oracle cloud.Our team focuses on LATAM based clients using Oracle cloud applications. Our resources are located primarily in Argentina, Peru and Mexico and they work in an integrated manner with our global Oracle...
-
Applications Support Senior Associate
Encontrado en: beBee S AR - hace 1 semana
Ciudad Autónoma de Buenos Aires, Argentina JPMorgan Chase A tiempo completoThe Application Support Associate within a Production Management team is responsible for technical support of production applications and infrastructure. This team provides support for Merchant Service Banking platforms and handles all support requests, incidents, issues, tickets and business continuity activities to ensure flawless and quality delivery of...
-
QA Automation Ssr
Encontrado en: beBee S AR - hace 3 semanas
Buenos Aires, Argentina DXC Technology A tiempo completoJob Description:At DXC LATAM Oracle practice, weâre working to provide innovation in managed services and projects for our clients in Oracle cloud.Our team focuses on LATAM based clients using Oracle cloud applications. Our resources are located primarily in Argentina, Peru and Mexico and they work in an integrated manner with our global Oracle...
-
Software Automation Engineer
hace 3 días
Capital Federal, Buenos Aires, Argentina Adecco A tiempo completo**BUSCAMOS TALENTOS,** **¡EN ADECCO TE ESTAMOS BUSCANDO! Si te interesa ser **Software Automation Engineer - Cloud **en el equipo de importante cliente ¡desafíate a vos mismo y crea tu futuro! **¿QUÉ DESAFÍOS TE ESPERAN?** - Understand the solutions and propose automation strategies - Develop automation for functional, integration and performance...
-
Cloud Support
hace 3 días
Buenos Aires, Argentina CloudHesive LATAM A tiempo completoCloudHesive, es un AWS Premier Consulting Partner, fundada por un grupo de experimentados profesionales con amplia experiência en tecnología cloud. Ayudamos a nuestros clientes a adaptar y transformar sus organizaciones potenciando el poder del ecosistema de la nube a través de consultoría y servicios gestionados, con un enfoque en la excelencia...
-
Oracle ERP Support
hace 3 semanas
Buenos Aires, Argentina Inclusion Cloud A tiempo completo**About the job Oracle ERP Support** The incumbent must possess a high degree of accuracy and attention to detail along with experience in financial systems support, project management, and report writing. The Systems Administrator works closely with System Implementers & Support Partners (third parties) and performs an active hands-on role with business...
-
Application Support Associate
Encontrado en: Talent AR C2 - hace 1 semana
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoWorking in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition...
-
Administrador de Infraestructura
hace 2 días
Capital Federal, Buenos Aires, Argentina Readymind A tiempo completoAdministración, mantenimiento y gestión de infraestructura WINTEL Resolución de inconvenientes reportados. Instalación, actualización y mantenimiento de hardware y software de cada ambiente. Revisión de alertas Ejecución de tareas de soporte. Implementación de nuevas aplicaciones y/o servicios que requieran de soporte de infraestructura. Mejorar u...