Applications Support Senior Associate
hace 2 semanas
The ideal candidate for this role is a dynamic individual with excellent communication and strong analytical skills, business acumen and the ability to assimilate information quickly, with focus on incident and problem management.
Job Responsibilities:
- Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages.
- Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
- Ensures information controls, back-up and recovery strategies are in place across all environments.
- Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring.
- Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
- Develop and maintain relationships with technical staff, end users and clients.
- Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.
- Demonstrate creativity, innovation and high performance.
Required Skills:
- BA/BS required in Computer Science or equivalent
- Experience supporting applications within a global production support environment
- UNIX / Redhat Linux skills, including ability to function at the command level. Scripting with at least 1 language: Ksh, Perl, Bash, Python preferred
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Database skills such as SQL and stored procedures for primarily Oracle PL/SQL is a plus
- Exposure to newer technologies such as Kafka, Microservices, Tomcat, Apache preferred
- Exposure to Job Scheduling tools such as Autosys and Control-M preferred
- Monitoring tool familiarity such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace preferred
Preferred Qualifications:
- Advanced English level
- Prior software development background, DevOps methodologies exposure / processes, or SRE work experience is helpful
- DevOps and AWS or other cloud exposure, fintech / financial services / tech industry experience is preferred
About us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
-
Applications Support Senior Associate
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoThe Application Support Associate within a Production Management team is responsible for technical support of production applications and infrastructure. This team provides support for Merchant Service Banking platforms and handles all support requests, incidents, issues, tickets and business continuity activities to ensure flawless and quality delivery of...
-
Applications Support Senior Associate
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completoJOB DESCRIPTION The Application Support Associate within a Production Management team is responsible for technical support of production applications and infrastructure. This team provides support for Merchant Service Banking platforms and handles all support requests, incidents, issues, tickets and business continuity activities to ensure flawless and...
-
Applications Support Senior Associate
hace 4 semanas
Buenos Aires, Argentina JPMorgan Chase A tiempo completoProduction Management / Application support –Sales, Research & Data – Corporate & Investment Bank About this Role The Sales, Research & Data Production Management team at JPMorgan Chase supports the proprietary and external technology platforms powering the Sales and Research business along with its user base of sales people and research analysts. Our...
-
Customer Support Associate
hace 6 días
Buenos Aires, Argentina Worldwide Recruiter A tiempo completoWe're helping one of our clients, Tiny Mile, hire for Customer Support Associate - flexible. “Why drive when you can send a robot?” Compensation: USD 5/hour. Location: Remote (anywhere). Skills: Proficient in order management and troubleshooting. Responsabilites and more: - Support the coordination of Tiny Mile's delivery fleet. - Confirm and assign...
-
Customer Support Associate
hace 2 semanas
Buenos Aires, Argentina Independent Recruiter A tiempo completoWe're helping one of our clients, Tiny Mile, hire for Customer Support Associate. "Why drive when you can send a robot?" Compensation: USD 5/hour. Location: Remote (anywhere). Skills: Proficient in order management and troubleshooting. Responsibilities: - Support the coordination of Tiny Mile's delivery fleet - Confirm and assign incoming orders using...
-
External Communications Senior Associate
hace 3 días
Buenos Aires, Argentina Pfizer A tiempo completoExternal Communications Senior Associate **Job Description**: Title External Communications - Senior Associate Description The general purpose of this role is to support Communications Area in the implementation and execution the external communications strategic plans in alignment with in-market, regional and global priorities. Main Duties - To assist...
-
Network Administrator
hace 5 días
Santa Fe de la Vera Cruz, Argentina Birlasoft Solutions LTDA A tiempo completo_**Network Administrator / Senior Support Analyst (Advanced English)**_ - **Requirements**:_ - Experience in administration of IT environments (Virtualization of Servers, Networks, Firewall, Asset Management and Applications) - Domain in Windows Operating System and Microsoft Office 365 - Advanced English for active participation in meetings with the Global...
-
Applications Support Wintel/Automation/Cloud
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoThis position is for an Application Support role within Intelligent Automation Services Production Management team. As part of the team, you will be providing a unified service for monitoring and managing Intelligent Automation applications end to end. Our team provides support for Xceptor, Alteryx, Instabase, UIPath and other data transformation...
-
Business Support Associate
hace 3 días
Buenos Aires, Argentina SAP A tiempo completo**We help the world run better** **Key Areas of Responsability and Tasks** 90% of inquiries resolved by our teams related to deal-critical support and are both transactional and business-oriented in nature. Jointly, the team also maintains a high focus on driving scalability through innovative support technologies and proactive readiness and deployment...
-
Associate Desktop Support Technician
hace 3 semanas
Buenos Aires, Argentina RGA A tiempo completoAssociate Desktop Support Technician About R/GA R/GA is a global digital innovation agency specializing in digital product development, brand transformation, media, and communications for major companies. We are on a mission to help companies grow by enabling them to change, across their business, the experience they offer and the campaigns that take...
-
Application Support Associate
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoWorking in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition...
-
Trade Support Associate
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completoAs a Trading Services Associate, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. **Responsibilities**: - Timely and accurate capture of all transactions in the Risk Management Systems - Complete intraday / end of day processes including...
-
Actuarial Associate
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Randstad AR A tiempo completoEsta propuesta te puede interesar En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra...
-
Applications Support Lead
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoAs an experienced member of our Technology Management Hygiene Group, you'll be required to apply your depth of knowledge and expertise to all aspects of the Vulnerability lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for...
-
Trial Capabilities Associate
hace 6 días
Buenos Aires, Argentina Lilly A tiempo completoAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...
-
Associate Counsel – Wealth Management
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoAssociate & Counsel – . Morgan Wealth Management/Consumer and Community Banking Legal department Join JPMorgan Chase & Co., a leading global financial services firm, as an Associate & Counsel in our Wealth Management/Consumer and Community Banking Legal department. This role provides the opportunity to work closely with specific groups, offering legal...
-
Product Controller
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo Product Controller - Securities Services Liquidity Associate JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, and asset...
-
Technical Security – Associate Project Manager
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoGS Technical Security – Associate PM LATAM JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, and asset management. ...
-
Tech Support Specialist
hace 6 días
Buenos Aires, Argentina Gravity Systems, Inc. A tiempo completo**About the Company** Gravity Systems, Inc., has roots in the IT industry since 1997. We provide outsourced helpdesk services to medium-to-large sized businesses that are cost effective without sacrificing the elite quality of service that many helpdesk-centric IT companies forfeit. **Knowledge, Skills & Abilities**: - Basic computer (Hardware &...
-
Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completoThe Legal Department of JPMorgan Chase & Co. is seeking a Human Resources Litigation Support Associate Counsel for a full-time role based in Buenos Aires, Argentina. The Legal Department of JPMorgan Chase is responsible for the provision of legal services to the Corporation and is organized by Practice Groups that conform to the organization of the Firm's...