Client Support Specialist

hace 4 días


Buenos Aires, Argentina Baker McKenzie A tiempo completo

The Client Support Specialist will help manage client relationships from a finance operations perspective involving coordination of new assignments, matter opening, pricing, matter management, billing, collections, and reporting; provide comprehensive and commercially focused Quote-to-Cash (Q2C) support as well as ensure that effective matter management practices are in place and being followed.

**Responsibilities**:

- Serve as the primary point of contact for a portfolio of clients for Partners, client managers, project managers, and others to coordinate assignments, budgeting, billing, collections, and reporting for Key Clients
- Support the matter intake process by providing and reviewing data as needed for new engagements
- Coordinate the implementation and maintenance of financial terms (e.g., pricing arrangements) with the relevant internal teams and client contacts
- Coordinate the review and approval of Outside Client Guidelines and similar financial terms
- Support client reporting requests as needed (recurring or ad hoc)
- Ensure that issues are being resolved timely and by the right teams within the global Baker McKenzie network of offices and shared service centers (e.g. rates, budgets, e-billing, billing, etc.)
- Interact and coordinate with other teams as needed, including Business Development, Procurement, E-billing, Pricing, and Project Management for up-stream and down-stream activities related to finance operations
- Manage client and Partner expectations concerning Standard Operating Procedures (SOP) as defined by the Global Process Owners and work within already established and agreed parameters
- Work with colleagues to develop new best practices and identify new efficiencies through a culture of continuous improvement

**Skills and Experience**:

- Bachelor's Degree
- Strong experience in Financial Management, Accounting, or Business
- Some billing experience, preferably within a professional services environment would be advantageous
- Proven ability to confidently influence, interact and consult with senior leaders regarding finance processes, guidelines, and compliances
- Demonstrated expertise in operational efficiency and financial accounting
- Flexibility to work a reasonable shifting schedule is required
- Strong project management and systemic thinking skills
- Working proficiency in using MS Office and other productivity tools
- Fluency in English (verbal and written)
- Ability to diagnose and solve problems quickly with positive energy, forward-thinking, and high ethical standards
- Excellent interpersonal and communication skills with the ability to deal effectively at all levels throughout an international firm



  • Buenos Aires, Argentina Sagan A tiempo completo

    **Client Support Specialist** **Location**:Remote (EST) **Work Schedule**:Monday - Friday, 08:00 AM - 05:00 PM EST **About Us**:Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic...

  • Support Specialist

    hace 7 meses


    Buenos Aires, Argentina Webxloo, LLC A tiempo completo

    Job Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...


  • Buenos Aires, Argentina Pronto Marketing A tiempo completo

    **Company Description** Pronto Marketing** is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States. Founded in 2008 in Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project...


  • Buenos Aires, Argentina Pronto Marketing A tiempo completo

    **Company Description**: **Pronto Marketing** is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States. Founded in 2008 in Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project...


  • Buenos Aires, Argentina Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Buenos Aires, Argentina REMOTE TECH SOLUTIONS SL A tiempo completo

    **Título del Puesto: 100% Remote Customer Support Specialist (Argentina)** En **Remote and Talent** estamos en busca de un/a **Customer Support Specialist** para unirse a **FisioReact**. Esta persona será el primer punto de contacto para nuestros clientes, brindando soporte de alta calidad y gestionando sus consultas para asegurar una experiência...


  • Buenos Aires, Argentina Hustler Marketing A tiempo completo

    **Company Introduction**: - FATJOE is a leading provider of on-demand SEO and digital marketing services. Founded in 2012, our company has become renowned as one of the world’s largest providers of outsourced Link-Building, SEO Services, Content Creation, Design, and Video services. _ - With a global reach, we collaborate with over 5,000 agencies to power...


  • Buenos Aires, Argentina Sagan A tiempo completo

    **Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...

  • Ats Support Specialist

    hace 7 meses


    Buenos Aires, Argentina Adistec A tiempo completo

    El **ATS Support Specialist** será responsable de clasificar, validar y resolver incidentes técnicos presentados por los clientes, ejecutando tareas de análisis, resolución o escalamiento y dando gestión a los incidentes presentados. **Principales responsabilidades**: Recibir la primera atención del cliente, dejando registro en la plataforma de...


  • Buenos Aires, Buenos Aires C.F., Argentina buscojobs Argentina A tiempo completo

    Job Description:We are looking for an Accounting Support Specialist to support our finance team with daily administrative and accounting tasks. You will help maintain financial records and ensure the smooth operation of financial processes.About the Role:Assist with accounts payable and receivable functions.Enter financial transactions into accounting...


  • Buenos Aires, Buenos Aires C.F., Argentina buscojobs Argentina A tiempo completo

    About MJK ConnectionsMJK Connections is a renowned partner of Member Loyalty Group, specializing in providing exceptional services to credit unions. Our mission is to deliver top-notch solutions that exceed our clients' expectations.Job SummaryWe are seeking a highly skilled Program Support Specialist to join our team. The successful candidate will be...


  • Capital Federal, Buenos Aires, Argentina ABB A tiempo completo

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Buenos Aires, Argentina Logicalis A tiempo completo

    **Descripción del puesto de trabajo**: WeAreHiring en Logicalis Argentina ¿Querés ser parte de nuestro equipo de #ArchitectsOfChange? Somos arquitectos del cambio. Ayudamos a las organizaciones a tener éxito en el mundo digital. Como proveedor global de servicios tecnológicos ofrecemos servicios gestionados digitales de nueva generación, para...


  • Buenos Aires, Argentina Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Buenos Aires, Argentina Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...


  • Buenos Aires, Argentina Syneos Health Clinical A tiempo completo

    **Description** **Overview**: **You’re driven, resourceful, and above all else - remarkably smart.** You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it - you’ve got fire in your belly to learn...

  • Mq Support

    hace 6 horas


    Buenos Aires, Argentina Kyndryl A tiempo completo

    565918BR**Why Kyndryl** - Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...

  • Mq Support

    hace 6 horas


    Buenos Aires, Argentina Kyndryl Argentina S.R.L. A tiempo completo

    **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...


  • Buenos Aires, Argentina Global Fidelis A tiempo completo

    The Corporate Emotional Support Specialist plays a vital role in promoting mental well-being within the organization. This position involves providing emotional support, facilitating mental health resources, and fostering a positive workplace culture in a remote work environment. The specialist will work closely with employees, managers, and HR to address...


  • Buenos Aires, Argentina Syneos Health Commercial Solutions A tiempo completo

    **Description** **You’re driven, resourceful, and above all else - remarkably smart.** In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental...