Client Services Specialist
hace 7 meses
**Description**
**Overview**:
**You’re driven, resourceful, and above all else - remarkably smart.**
You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it - you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at **Syneos Health** where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
**Responsibilities**:
This opportunity is with our Deployment Solutions team, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. Take part in leading the transformation of healthcare by joining the largest provider of outsourced commercial solutions to the healthcare industry.
The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental activities designated by the Supervisor and project-specific activities assigned by the Client Services Manager/Director (CSM/CSD) in support of our field based employees. The Client Services Operations Specialist can be assigned to one or more projects and also support one or more CSM/CSD’s.
**Key Job Responsibilities**:
(Duties may include, but not limited to all or some of the following)
- Support the assigned projects with timely completion of day to day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects, as directed
- Generate mass mailings, and copy/file as needed
- Entering and updating data in various tools and systems
- Assist in resolving payroll and expense management and reporting issues
- Generate/review and distribute reports per contract requirements
- Assist in resolving project related call and sample accountability issues
- Process personnel documentation and generate/distribute rosters
- Participate in meetings and conference calls, as required by CSM/internal business lead
- Assist with meeting travel and training setup, as requested
- Coordinate/communicate with internal departments, vendors and/or client/field personnel, as needed/requested
- Other duties as applicable to your assigned projects or departmental needs. These duties will be outlined in an annual goals and objectives process and evaluated in an annual performance management process
- Overnight travel 0-10%
IndeedCO
**Requirements**:
**Education**
- Associate's or BA/BS degree (strongly preferred)
**Required Skills**:
- 2+ years of relevant knowledge in a client delivery/service company
- Advanced level of English
- Strong organizational and multitasking skills
- Strong oral/written communication skills (both English and Spanish)
- Excellent customer service skills.
- Strong analytical skills
- Attention to detail
- Troubleshooting and problem solving.
- Aptitude towards usage of automated systems (learning management, expense reporting, travel administration, etc)
**Preferred Skills**:
- Basic understanding of Life Sciences Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and Contact Center programs
- Prior experience working in field sales administration/operations position in the life sciences industry
-
Client Services Specialist
hace 7 meses
Buenos Aires, Argentina Syneos Health Commercial Solutions A tiempo completo**Description** **You’re driven, resourceful, and above all else - remarkably smart.** In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental...
-
Client Services Specialist
hace 3 días
Buenos Aires, Argentina Syneos Health Clinical A tiempo completo**Overview** **You’re driven, resourceful, and above all else - remarkably smart.** You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it - you’ve got fire in your belly to learn more, do more and...
-
Client Services Specialist
hace 2 días
Buenos Aires, Argentina Syneos Health Commercial Solutions A tiempo completo**Overview** **You're driven, resourceful, and above all else - remarkably smart.** You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be...
-
Client Services Specialist
hace 7 meses
Buenos Aires, Argentina Syneos Health Clinical A tiempo completo**Description** You’re driven, resourceful, and above all else - remarkably smart. In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental...
-
Buenos Aires, Argentina Amazon Web Services Argentina A tiempo completoHands-on delivery experience with security devices/systems including, but not limited to, firewalls, IPS/IDS, SIEM, WAF, PKI, strong cryptography, malware detection, as well as various authentication and authorization protocols. - Hands-on experience with secure networking design concepts, services such as DNS, HTTPS, and TLS, as well as securing...
-
Sr. Ai Specialist, Professional Services
hace 2 meses
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completoBachelor’s degree in computer science or equivalent with 8+ years of relevant working experience, or Master’s degree in computer science or equivalent with 5+ years of working experience. - Experiences related to machine learning, deep learning, NLP, CV, GNN, or distributed training. - 5+ years of relevant experience in developing and deploying large...
-
People Services
hace 9 meses
Buenos Aires, Argentina Dentsu Aegis Network A tiempo completoThe purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets. The Advisor/Administrator has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with...
-
Advanced Medical Interpreting Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina One World Global Services A tiempo completoJob OverviewWe are seeking a highly skilled Advanced Medical Interpreting Specialist to join our team at One World Global Services. As an interpreter, you will play a critical role in facilitating effective communication between patients and healthcare professionals.
-
Client Services Support
hace 8 meses
Buenos Aires, Argentina multilocal A tiempo completo**The Role** As Client Services Support you will work within the Client Services team which sits within the wider Operations team. You will work alongside and assist the Client Services team as they create and nurture long-term relationships with sales partners and clients. You should be an excellent communicator who’s able to grasp client needs and...
-
Client Services Lead
hace 7 meses
Buenos Aires, Argentina Novasyte A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under...
-
Client Services Analyst
hace 9 meses
Buenos Aires, Argentina Novasyte A tiempo completoJoin our team as a Client Services Lead to have an oversight of payments for clinical trials receiving requests from an IQVIA client. The essential functions that would be assigned to you are: - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. - Assists team members to build,...
-
Client Services Lead
hace 6 meses
Buenos Aires, Argentina IQVIA A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. -...
-
Client Services Analyst
hace 8 meses
Buenos Aires, Argentina IQVIA A tiempo completoJoin our team as a **Client Services Lead **to have an oversight of payments for clinical trials receiving requests from an IQVIA client. The **e**ssential functions **that would be assigned to you are: - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. - Assists team members to...
-
Sr. Data Architect, Data Lake, Professional Services
hace 6 meses
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. - F61 A tiempo completo7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - 3+ years of cloud based solution...
-
People Services Advisor
hace 9 meses
Buenos Aires, Argentina Dentsu Aegis Network A tiempo completoThe purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets. The Advisor/Administrator has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with...
-
Sr. Specialist Solutions Architect, Genai, Southern
hace 3 meses
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completo5+ years management of technical, customer facing resources - 5 years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the...
-
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completo5+ years of IT implementation experience - Experience implementing AWS services in a variety of distributed computing environments - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience with software...
-
Client Services Representative
hace 1 mes
Buenos Aires, Argentina Avantpage, Inc. A tiempo completo**About us** **Job Overview** **Duties and Responsibilities** - Serve as the primary point of contact for house accounts, ensuring client needs are met and expectations are exceeded - Manage inbound requests from house accounts promptly and professionally - Support the onboarding of new house accounts by coordinating with internal teams to ensure a...
-
Lead Sales Specialist Drilling Services
hace 3 meses
Buenos Aires, Argentina Baker Hughes A tiempo completo**Lead Sales Specialist - Drilling Services**: Do you want to work in a dynamic role responsible for sales growth? **Join our team!**: Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. As a result, we provide customers with the peace of mind needed to reliably and efficiently...
-
Client Services Manager
hace 2 meses
Buenos Aires, Argentina multilocal A tiempo completo**The Role** You will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain...