Dental Support Representative
hace 5 meses
**US Based Clients. Must be Proficient in English Written and Verbal Skills.**
**Only Resume Written in English will be Accepted.**
We are seeking a skilled and motivated Dental Support Representative to join our team. As a Dental Support Representative, you will be responsible for providing exceptional customer service and support to dental clients and patients.
**Key Responsibilities**:
- Answer incoming calls and assist dental clients and patients with inquiries, appointments, and other requests
- Provide accurate and timely information regarding dental services, insurance coverage, and billing
- Schedule appointments and manage the dental office's appointment calendar
- Resolve customer complaints and ensure customer satisfaction
- Maintain and update patient records and information
**Requirements**:
- High school diploma or equivalent
- Prior experience in customer service or a similar role preferred
- Strong communication skills, both verbal and written
- Proficient in using dental software and appointment scheduling systems
- Excellent problem-solving and multitasking abilities
- Attention to detail and accuracy
- Ability to work well in a team environment
- Knowledge of dental terminology and procedures is a plus
**Requirements**:
High school diploma or equivalent. Prior experience in customer service or a similar role preferred. Strong communication skills. Proficient in using dental software and appointment scheduling systems. Excellent problem-solving and multitasking abilities. Attention to detail and accuracy. Ability to work well in a team environment. Knowledge of dental terminology and procedures is a plus.
**Benefits**
- 100% Remote
- Training & Development
- Work From Home
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