Customer Success Associate

hace 7 meses


Buenos Aires, Argentina Voice123 A tiempo completo

Customer Success Associate - Full time remote

We're crafting the future of the voice-over industry and were currently looking for a full-time Customer Success Associate who'll help look after Voice123's global user base of voice actors and clients So, are you comfortable working in a highly-efficient and fast-paced technology environment? Then this is a fantastic career opportunity

**Responsibilities**
- Communicate with users who need support. Zendesk is the primary tool you'll be using.
- Manage your own KPIs.
- Manage your own OKRs and roadmaps after the first year.
- Provide feedback to voice actors on the quality of their profiles.

**Requirements**:
Some of the hard and soft skills you'll need for this role:
- A proactive mindset.
- Proactivity. (Were repeating it because it really is that important)
- The ability to respond quickly as well as creatively to unexpected situations and turn problems into opportunities.
- Strong problem-solving skills and familiarity with web technology.
- A passionate and entrepreneurial attitude.
- Strong communication skills.
- Adaptability.
- Inquisitiveness.
- A learning mindset.
- C1 English level certification.
- Experience in voice-over or audio production is a plus.
- Other languages are a plus.
- Knowledge of SQL, Zendesk, Hubspot, and sales is definitely a plus

**Career path**

You'll be expected to remain in the role for at least one year. The knowledge and experience you'll gain once you've completed the role cycle may enable you to move into the following roles - either at Voice123 or somewhere else:

- Senior Customer Success Associate
- Key Account Manager
- Customer Success Lead
- Community Manager
- UX Researcher
- Intrapreneur
- Founder of your own business.

**Team structure**

You'll be working directly with the Customer Success Lead. Of course, as we learn, experiment, and grow, our team structures may change.

**Working remotely**

Voice123 has long been a remote-first company, so this role is open to professionals anywhere in the **GMT-5 time zone. **You can work from home or you can work from a co-working space, if you prefer - its included in your perks package.

**About Voice123**

21 years ago, Voice123 pioneered online voice casting by creating the first platform of its kind that could help voice actors build a successful, lifelong voice over career.

Working at Voice123 means highly-talented, entrepreneurially-minded people will surround you. We love our team members and encourage their personal and professional development inside and outside the company. A team commitment to our goals and one another rules

**Compensation and perks**

We value transparency, so your compensation will be USD 19,800 annually. This figure includes social security and taxes; those costs are your responsibility. As part of your career path, however, your income is likely to increase as you grow in the role.

Apart from basic compensation, we offer our team members a perks package to support their needs. Being a member of Voice123 means, you can enjoy the following:

- 100% remote work.
- Home office set-up.
- Paid parental leave.
- Flexible vacation time.
- Flexible sick days, including days off for emotional and psychological well-being.
- During the onboarding, a financial advisor session will help you better understand how taxes and social security work in your country.
- An education allowance of up to 2000 USD per year.
- 3600 USD annually towards the health insurance of your choice.
- A 6000 USD annual budget for additional perks of your choice (co-working, home stipend, well-being, retirement plan, or financial advisor)
- A 4500 USD budget for equipment (laptop; screen; keyboard; mouse or trackpad; standing desk; noise-canceling headset).
- All team members own their equipment after one year at Voice123.

**Our commitment to diversity**

We aim to provide a multicultural experience and equal opportunities throughout the organization. You'll work in an engaging and completely safe environment. No discrimination is tolerated.

**Taking action to bring about social change**

We believe we have a responsibility to be the change we want to see in the world. We have razor-sharp minds and much-accumulated knowledge in the company we put to good use whenever we can. Thus far, we've been able to support various social entrepreneurs and NGOs in ideating new and exciting solutions to pressing social issues. We encourage our team members to participate in social efforts actively. We also regularly support charitable campaigns.



  • Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in Identity and Access Management, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and...


  • Buenos Aires, Argentina GreenGrowth CPAs A tiempo completo

    **Mission Statement** We aim to become one of the top 100 CPA firms in the US through a culture of continuous improvement, positioning ourselves as the go-to partner for businesses nationwide and setting the standard for excellence in accounting. **Role Expectations** As a Client Success Associate, you will take on a dual role, combining essential...


  • Buenos Aires, Argentina Flipdish A tiempo completo

    Customer Success Associate - Argentina At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own...


  • Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completo

    About this roleAt Flipdish, we're transforming the way independent restaurants and takeaways operate by providing them with the tools they need to thrive. As our next Customer Success Associate, you'll play a vital role in ensuring our clients succeed in a rapidly changing environment.Your primary focus will be on building and maintaining strong...


  • Buenos Aires, Argentina Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...


  • Buenos Aires, Argentina Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...


  • Buenos Aires, Argentina HRprofile A tiempo completo

    **HR Profile**, a consulting firm specializing in recruitment and selection of professionals for the LATAM region, is seeking an **Customer Success Manager** for our client, a multinational company specializing in digital development and agile solutions, with operations in the USA, Chile, Mexico, and Colombia. **Objective**: As a Customer Success Manager,...


  • Buenos Aires, Argentina Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...


  • Capital Federal, Buenos Aires, Argentina Teradata A tiempo completo

    What You'll Do The Customer Success Manager is a strategic customer facing position focused on increased adoption of Teradata technologies and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills, and empathy to meet...


  • Buenos Aires, Argentina Urban Recruits A tiempo completo

    A software development company is looking for a Customer Success Team Leader (CS TL) to oversee the Customer Success team, ensuring high levels of customer satisfaction, retention, and growth. This role includes managing a portfolio of clients, leading the Customer Success team, and collaborating with various departments to drive overall success for...


  • Buenos Aires, Argentina Central de Ofertas SRL A tiempo completo

    **Acerca de la compañía** En Centralo estamos revolucionando la industria de consumo masivo a través de la digitalización de las relaciones comerciales entre Proveedores y minoristas. A Través de nuestro Marketplace B2B hoy más de 25 mil comercios abastecen sus negocios de los mejores proveedores de sus zona utilizando nuestra app. Y ahora con el...


  • Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completo

    About PragmatikeWe are a pioneering company in the Web3 and Cloud Computing space, dedicated to delivering innovative solutions that empower businesses to thrive.Job Title: Customer Success Expert for Web3 EcosystemsSalary:€ 80,000 - 100,000 per annum, depending on experience.Job Description:OverviewAs a Customer Success Expert at Pragmatike, you will play...

  • Customer Success

    hace 7 meses


    Buenos Aires, Argentina Global66 A tiempo completo

    Sé el/la próxim@ Customer Success en Global66, acompáñanos a mejorar la calidad de vida de las personas y empresas a través de productos y servicios financieros tecnológicos.Somos una Tribu compuesta por más de 200 personas de diferentes nacionalidades, situadas en varios países (Chile, Argentina, Perú, Brasil y Colombia) Nos conectamos a través de...


  • Buenos Aires, Buenos Aires C.F., Argentina Guaranteed Estimates A tiempo completo

    Unlock Your Potential as a Customer Success Advocate at Guaranteed EstimatesJob Overview:We are seeking a highly skilled and motivated Customer Success Advocate to join our team at Guaranteed Estimates. As a key member of our sales department, you will play a crucial role in supporting our clients' success by delivering exceptional customer experiences.About...


  • Buenos Aires, Argentina Ailet A tiempo completo

    Customer Success Manager (Account) Required work experience: 1-3 years Full time, remote work **About the company** We’re Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators....


  • Buenos Aires, Argentina Coral A tiempo completo

    Not Pot is looking for an independent and autonomous customer support associate. This role is a critical part of our business, and this role is perfect for someone early in their career looking to join a growing startup. As a small, distributed team, we care _deeply_ about building a culture around trust, diversity, and transparency (we know everyone says...


  • Buenos Aires, Argentina Gorgias A tiempo completo

    Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide - from small independent shops to some of the largest ecommerce brands in the world. We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without...


  • Buenos Aires, Argentina Newell Brands A tiempo completo

    Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our...


  • Buenos Aires, Argentina Cisco Systems A tiempo completo

    **Who You’ll Work With** Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team members in achieving their goals. With the transformation to software subscription,...


  • Buenos Aires, Argentina Gorgias A tiempo completo

    Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide - from small independent shops to some of the largest ecommerce brands in the world. We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without...