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Insurance Enterprise Account Manager💰 Salary: $3,000 USD per month🌎 Location: Remote — Latin AmericaAbout Our ClientOur client is a fast-growing insurance technology company operating a modern digital marketplace designed to simplify the buying and selling of specialty insurance products, including Cyber, D&O, EPLI, and more. Their platform is used by large insurance brokers to streamline workflows, improve efficiency, and enhance the overall insurance placement process. Known for innovation and collaboration, the company works closely with brokers and carriers to continuously improve its technology and service offering.Position OverviewWe are looking for a dedicated and dynamic Enterprise Account Manager to manage and strengthen day-to-day relationships with insurance brokers. This role is central to ensuring broker success, delivering exceptional service, and acting as a key bridge between customers and the internal technology team.The ideal candidate is customer-focused, knowledgeable in specialty insurance, comfortable with technology, and proactive in identifying opportunities to improve the broker experience.Key ResponsibilitiesBuild and maintain strong, long-term relationships with brokers to ensure satisfaction and retentionConduct platform demos highlighting the value and functionality of the comparative rating technologyLead the onboarding process for new brokers, ensuring a smooth and efficient setupFacilitate broker-to-carrier provisioning and resolve issues in a timely mannerWork closely with brokers to understand daily workflows, challenges, and pain pointsCollect, document, and synthesize broker feedback on new features and enhancementsCommunicate actionable insights and feedback to the internal technology and product teamsEnsure all broker interactions align with company values and contribute to a positive team cultureRequirementsFluent written and spoken EnglishMinimum 5 years of experience in B2B insurance salesMinimum 5 years of experience in customer service or account managementStrong understanding of insurance lines, brokers, and carriersSolid knowledge of specialty insurance products (Cyber, D&O, EPLI, etc.)Excellent communication and relationship-building skillsAbility to work independently in a fast-paced, remote environmentProactive mindset with a strong sense of ownership and accountabilityComfortable adopting and learning new technology platformsEarly riser with a strong work ethic and commitment to client successBenefitsFully remote role within Latin AmericaOpportunity to work with innovative, cutting-edge insurance technologyCollaborative and supportive team environmentOngoing professional development and growth opportunities
