Enterprise Account Manager
hace 2 semanas
**About the role**
Account Managers are key to the long-term success of our most valuable partners. You'll ensure they reach their full potential on our platform while identifying opportunities to optimize performance and achieve shared goals.
**What you'll do**
- Lead strategic account management: Own a portfolio of top-tier restaurant partners and drive growth initiatives that align their objectives with Uber Eats' goals.
- Build lasting relationships: Develop trusted partnerships with key decision-makers, serving as their go-to expert for driving success on the platform.
- Drive growth and retention: Achieve and exceed revenue and retention targets through upselling, strategic guidance, and data-driven optimization.
- Be the voice of the customer: Represent partner needs and insights internally, collaborating with cross-functional teams to enhance products and services.
- Deliver business reviews: Lead monthly and quarterly reviews with key partners, reporting on performance metrics and identifying improvement opportunities.
- Provide strategic insights: Partner with internal and external senior leaders to share perspectives on market trends, challenges, and opportunities in the restaurant delivery space.
**What you'll need**
- 3+ years of experience in account management or a commercial role, ideally within tech, restaurants, or delivery industries.
- Proven success managing complex partnerships and meeting ambitious revenue goals.
- Strong analytical skills with the ability to make data-driven decisions and optimize business performance.
- Excellent communication and presentation abilities, with confidence engaging senior stakeholders.
- Strategic project management experience and a track record of leading initiatives to successful outcomes.
- Highly autonomous, organized, and adaptable to a fast-paced environment.
- Fluency in Spanish and business-level English.
**Bonus points**
- Basic proficiency in SQL for data analysis and reporting.
- Experience working with QSR (Quick Service Restaurant) brands or large-scale restaurant operations.
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