Inside Sales Specialist

About the Role:

Grade Level (for internal use):

09

About the Role: Inside Sales Specialist – Credit & Risk Solutions Sales Team

The Team: This is an exciting opportunity to join the CS Sales Team , a focused and dynamic team building on the last few years significant growth and product development within the C&RS Business. You will be working along-side senior sales experts as part of a team delivering strong renewal rates and closing new business.

Responsibilities and Impact: The C&RS business has a strategic plan to be a $1Billion business globally by 2026 and is a significant contributor to the overall growth of the Market Intelligence (MI) Division. The CS product suite is a critical piece of this growth story as the distribution channel for Ratings proprietary content and a provider of models and workflow tools to underpin the Credit Workflow. C&RS has senior executive commitment to invest where needed to fuel these growth expectations.

We are at the forefront of solving new challenges for clients as the market and regulatory landscape continues to change. For example:

• Understanding Counterparty Credit Risk, in particular in the aftermath of recent Bank collapses in the US and Europe.
• Many rely on RatingsDirect's rich and timely research to understand the potential impact on credit markets of current global themes such as inflation, volatility in interest and default rates, and regional conflicts
• CreditPro provides a comprehensive picture of historical Ratings default, transition and recovery data, along with analytical tools. Many clients rely on historical ratings performance in times of economic turmoil to feed into future scenario modeling

As an Inside Sales Specialists you will be part of a dynamic team demonstrating the growth potential of the Credit Solutions suite (RatingsDirect, RatingsXpress, and CreditPro) with dedicated sales focus. You will support a team of Sales Specialists and will benefit from their mentoring and coaching.

You will have the opportunity to influence product and commercial strategy providing the voice of the customer based on your knowledge of customers and competitors and feedback from client interaction.

As the CS and the C&RS business grow, there will be opportunities for growth as a Sales Specialist.

The complimentary nature of CS products with other solutions across MI, means you will have opportunities to build relationships with stakeholders across the MI division and across S&P Global.

• Meet individual KPI goal which can be achieved through:
• In collaboration with the Senior Sales Specialists, research, develop and execute on campaigns and other initiatives to drive engagement with prospects to cross-sell and grow your existing book
• Collaborate with Customer Success Managers and Customer Migration Associates to drive growth and adoption of CS desktop applications that will in turn lead to successful renewal price increases and RD on Capital IQ Pro adoption
• Adopt structured and disciplined approach to tracking activity
• Adopt a customer focused, diagnostic selling approach to develop upsell opportunities by meeting clients & prospects.
• Provide support for the senior Sales Specialists where needed for trial sets-ups and training, contract creation and processing, and post-sale customer onboarding
• Identify and develop revenue synergy and cross-sell opportunities
• Manage, track and report on the renewal book, setting a strategy on how to approach individual renewals
• Prospect and Cold Call on whitespace accounts
• Relationship maintenance and development with key clients
• Collaborate to cross-sell within C&RS division and broader Market Intelligence division
• Strategic planning with Sales and Account Management team and the existing client base to identify new initiatives and partnership opportunities
• Prepare materials for clients meetings, supplement sales specialist capacity on salesforce cleaning
• Act as a point of person for timely client resolution when engaging across teams

What We're Looking For:

Basic Required Qualifications:

The C&RS sales organization values partnership, relationships, and communication. It is crucial that you model these attributes. In addition, we are looking for:

• A strong commercial mindset and a genuine interest in and ability to learn about credit workflows and personas, developing the industry specific knowledge necessary to have credible customer conversations
• Strong communication, organization, and presentation skills. Confidence in meetings, presentations and dealing with prospects and customers over the phone or in person
• Creative thinking and problem solving to drive solutions that address client needs with the CS suite of solutions
• Bachelor's degree and 1-3 years of relevant work experience
• Highly proficient in MS Office and using CRM systems

Additional Preferred Qualifications:

Selling Skills:

• Exceptional verbal and written communication skills
• Ability to present information, handle detail, influence decisions and work with individuals at all levels of the organization
• Ability to review, track and analyze commercial deals
• Excellent active listening and interpersonal skills
• Ability to build rapport and collaborate with others within the company and externally
• Team player and willing to progress in a rapidly changing environment
• Positive and problem solver mindset

Right to Work Requirements:

For London and Paris, this role is limited to persons with indefinite right to work in UK or France.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: ************** and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS Middle Professional Tier I-In Sales (EEO Job Group)

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