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Sr. Team Lead P&ED South Cluster
hace 4 meses
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on and building our future on one clear purpose – to deliver a smoke-free future.
Managing P&ED services in a consistent way throughout South Cluster, deploying P&ED Products and Services in the most efficient and effective way. Continuously streamline and optimize the processes to ensure that solutions proposed and implemented will satisfy the demand for high-quality service in the most effective and efficient way from overall business perspective. Reporting to the P&ED Relationship Manager, you'll be responsible for a team whereas you will continuously expand your team and your own capabilities but also encourage a work environment of openness and transparency, creating space to deliver and values diversity of opinions.
Your 'day to day':
- Manage services provided related to pre Payroll Service to ensure that the top quality and timely services are delivered according to the contractual agreements;
- Ensure full compliance & adherence to South Cluster legislation and company policies and procedures;
- Monitor and ensure timely preparation, update and amending of policies and procedures required based on the Labor Law legislation;
- Provide consultative and advisory support to P&C Function on related P&ED matters;
- Ensure that local controls and audit mechanisms are in place and completed to fully comply to PMI standards
- Manage and ensure effective administration processes' run; maintenance of affiliates' personnel documentation system in full compliance with legal, statutory and company requirements
- Guarantee a close stakeholder management, seeking out for opportunities into our service lines and employee experience to deliver a long-term value.
Who we're looking for:
- Bachelor's Degree in Human Resources or Business
- Fluency in English is a must
- Strong service management mindset: ability to link service experience to optimize employee experience
- Effective challenger and change agent
- Strong communication skills (verbal and written/visual): able to create and deliver compelling presentations; Storytelling through data to drive decision making
- Ability to assess and interpret data and provide insight on service performance, capacity planning, etc.
- Strong Business Acumen: ability to understand business context and translate into solutions
- Innovation, analytical mindset and advanced problem solving skills
- Prior experience in a similar service delivery managerial role, with preference to those having experience in multinational firms and running large (HR) operations units
What we offer: Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
- Seize the freedom to define your future and ours.
We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.
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