Customer Service Team Lead

{"Job SummaryThe Customer Service Team Lead plays a pivotal role in driving team performance and ensuring exceptional customer experiences. This position requires a strong leader who can provide guidance, support, and direction to team members, while also monitoring and reviewing individual and team performance.Key ResponsibilitiesSupport the supervisor in...

Job Summary:The Customer Service Team Lead is responsible for providing support, training, and work direction to team members. This role involves monitoring team and individual performance, reviewing areas for improvement, and ensuring that all processes and procedures are documented and adhered to.Key Responsibilities:Supports the supervisor in managing...

About the RoleWe are seeking a highly skilled and experienced Customer Care Team Lead to join our Global Capability Center in a hybrid role. As a key member of our team, you will be responsible for leading a team of 15 to 30 people, monitoring key performance indicators, and providing training, coaching, and direction to ensure a high level of commitment,...

**Builder Lead Converter**: **Technical Customer Support Specialist (TCSS)**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated **Technical Customer Success Specialist (TCSS)** to join our team and contribute to our mission of...

**About the Role**Assurant is seeking a highly skilled and experienced Customer Care Supervisor to join our Global Capability Center. As a key member of our team, you will be responsible for leading a team of 15 to 30 people, monitoring key performance indicators, and providing training, coaching, and direction to ensure a high-performing team.**Key...

The primary focus of this position is to provide support, training, and work direction to team members. The **Customer Service Team Lead**monitors the team and individual performance and reviews areas that need improvement. **What’s in it For You**: - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve...

JOB DESCRIPTION The primary focus of this position is to provide support, training, and work direction to team members. The Customer Service Team Lead monitors the team and individual performance and reviews areas that need improvement.  What’s in it For You: ·The opportunity to take on some of the world’s most meaningful challenges, helping...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

**Y**ou Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you...

The **Associate Customer Service Supervisor or Team Leader** will manage daily Customer Service operations with the primary focus on providing support, training, and work direction to team members. The Associate Customer Service Supervisor monitors the team and individual performance and reviews areas that need improvement. **What’s in it For You**: -...

About the RoleThe Support Team Lead is responsible for leading a team of Support Analysts that will provide services to our global Utility CIS customers. You will be responsible for the management of relevant Service Level Agreements (SLAs), adoption of application support standards and guidelines, and successful communication of Support matters to the...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Supervisor to join our team at CookUnity. As a Customer Experience Supervisor, you will be responsible for leading a team of customer support agents, prioritizing and organizing inbound requests, and providing an exceptional customer experience in every interaction.The ideal...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Are you ready to be part of a dynamic team? Join Assurant as a Customer Service Team Leader within our Global Operations. Key Responsibilities: Lead a team of 15 to 30 individuals, overseeing performance metrics, and responsible for training, coaching, and motivating team members while fostering a culture of commitment, enhanced productivity, and exceptional...

Are you ready to be part of a dynamic team? Join Assurant as a Customer Service Team Leader in our Global Operations Center. Key Responsibilities: Lead a team of 15 to 30 members, overseeing performance metrics and ensuring a high standard of training, coaching, and motivation to foster a culture of commitment, productivity, and quality. Engage in regular...

At United Parcel Service Of America, we are seeking a highly skilled and detail-oriented professional to join our team as a Customer Service Representative. This role is responsible for coordinating import and export air and ocean shipments, providing accurate information to our external customers, and ensuring seamless communication with our worldwide...

{"h3": "Customer Experience Supervisor Role Overview"} We are seeking a highly skilled Customer Experience Supervisor to join our team at CookUnity. As a key member of our customer support team, you will be responsible for leading a team of customer support agents, prioritizing and organizing daily workflows, and ensuring exceptional customer...

Are you a detail-oriented professional with a passion for logistics and customer service? We're seeking a skilled Import and Export Coordinator to join our team at United Parcel Service Of America.Job SummaryThis role is responsible for coordinating import and export air and ocean shipments, providing accurate information to customers through daily...

The **Billing** department is responsible for ensuring sales orders and contracted services are billed in a timely and accurate manner. This department’s responsibility includes daily review and resolution of blocked sales orders, processing of documents blocked from posting to accounting, set-up of new list pricing, set-up of campaigns per direction of...

About The Role The Support Analyst Team Lead is responsible for leading a team of Support Analysts that will provide services to our global Utility CIS customers. You will be responsible for the management of relevant SLAs, adoption of application support standards and guidelines, and successful communication of Support matters to the customers as well as...