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Technical Consultant
hace 2 semanas
More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Summary Description
The Technical Consultant provides consultancy and technical guidance to customers.
He/She defines and delivers card product specifications based on customer requirements
Main Responsabilities:
- Provide Pre & Post Sales support, including the analysis of the customer's requests in terms of cards and solutions
- Understand the customer technical organization
- Provide Gemalto with market knowledge and competition
- Actively able to understand the customer's technical requirements and able to identify the possible solutions, based on Gemalto's product map.
- Responsible for defining the customer technical requirements and specifications he/she manages
- Responsible for being the technical point of contact for customers
- May be in charge of project management or engineering if no dedicated resource is assigned
- May be in charge of coaching and supervising a Project Engineer
- May assist in the implementation of solutions (TSM, remote perso, etc.)
REQUIREMENTS
- Experience (1 to 3 years) in a relevant field (payment) or equivalent experience within Gemalto
- Master's or Bachelor's degree in Computer Science/Electronics/Engineering
- English mandatory
- Fluency in the region local language preferred
- Good verbal and written communication skills
- Customer and business oriented
- Organized, rigorous, and autonomous
- Ability to work under pressure and meet deadlines
- Tenacious with problem solving
- Good teamwork and interpersonal skills
- Positive attitude
- Willing to travel for business needs
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