Senior Technical Consultant
hace 3 semanas
**Job Category **:Customer Success Group
**Job Details**:
**What you’ll achieve**:
**3 months**:
- Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
- Begin participation in field activities with clients by shadowing credible architects and practicing enablement gained from training
- Begin to work Mulesoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
- Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give domain expertise and project deliverables to internal knowledge exchange
- Begin mentorship and guidance of junior Services team members and help to build out our services organization
**12 months**:
- Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery mentorship to influence standards for development, governance, and operational life cycle
- Promote frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing
- Find opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross-collaboration with MuleSoft partners, SIs, and 3rd Parties
- Identify ongoing risks and difficulties throughout project experiences in the field and give to developing and implementing internal mitigation measures to meet customer needs
- Promote, train, coach, and mentor team members on hard technical skills and soft skills
- Find opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mulesoft platform.
- Lead development of technical meeting sessions and publish/facilitate reusable content to the field
- Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
- Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design
**What you’ll need to be successful**:
- Six to 10 years validated ability leading integration teams and architecting solutions
- Shown experiences architecting services integrations with at least two of the following:
- MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
- API Management solutions (Apigee, Mashery, etc)
- Validated experience handling and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously
- Validated understanding of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best methodologies/standards
- Validated ability to reliably architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
- Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
- Shown experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
- Validated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting sophisticated business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives
- Experience driving technical workshops with technical and business clients to derive valuable services and implementations
- Ability to travel up to 50% of the time (varies depending on customer needs, focused within Region)
- Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) _
**About the company**
**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do no
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