![Amex](https://media.trabajo.org/img/noimg.jpg)
Customer Care Professional
hace 2 semanas
You Lead the Way
We've Got Your Back:
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount.
- from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.
How will you make an impact in this role?
Customer Care Professionals strive to make it easy to do business with us, solving customer issues, while celebrating their value to us.
You will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services.
Skills & Qualifications:
Fluency in writing and speaking in advanced German, French or Italian; English is a must (Excluding).
Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment.
Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy.
Document necessary account information and offer custom solutions that benefit the customer.
Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality.
Attend customer's calls in order to do a following of their cases
This position operates in a Monday - Friday environment and we require availability ranging from 8am-8pm, sometimes holidays or weekends also.
Customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
Exceptional listening and relationship building skill.
Demonstrated resiliency in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
Creative problem-solving, eager to find customized solutions.
Experience owning or working in a small business a plus.
High school diploma or equivalent required.
Bachelor's degree preferred - Education benefits available.
Service vocation to contact customers.
At American Express we are proud to celebrate and promote Diversity, as well as, committed to the principles of Equal Employment Opportunity.
-
Customer Care Professional with Advanced English
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the WayWe've Got Your Back:With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Customer Care Trainer
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina BetWarrior A tiempo completoJOIN OUR TRIBEDo you strive for excellence? Do you embrace innovation? Do you fight with fairness and respect?We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative sports betting and casino games will rock your world. We have a burning desire to make gaming great entertainment and socially acceptable. We want it to be fun...
-
Customer Care Professional with Advanced French and
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the WayWe've Got Your Back:With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Customer Care Professional with Advanced French and
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Customer Care Manager
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Ghidini Rodil A tiempo completoAssurant ServicesNos encontramos en la búsqueda de un Gerente de Customer Care para sumarse a uno de los equipos del Global Capability Center -Shared Service Center- de la compañía Assurant ubicado en Retiro, Cdad. de Bs. As.La posición se encarga principalmente de planificar, liderar, coordinar y controlar la entrega de servicios correspondientes y de...
-
Customer Care Supervisor
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Ghidini Rodil A tiempo completoAssurant ServicesPrimary Objectives To be the front line, direct contact ofclients and customers. Principally, through receiving or placing telephone calls, however, mail, express delivery, fax, and other electronic methods are also possible means of communication. To use a computerized system for tracking, information gathering, and/or troubleshooting the...
-
Customer Care Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completoGeneral Information: Req # WD Career area:ServicesCountry/Region: Argentina State: Capital Federal City: CABA Date:Thursday, February 9, 2023Working time: FulltimeAdditional Locations:CABA Capital Federal ArgentinaWhy Work at Lenovo:Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our...
-
Customer Service Platino
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Philips A tiempo completoJob Title: Customer Service Platino & PacificoJob title:Customer Service Platino & Pacifico (Services & Respiratory Cares)Your role: Manages relationship with the Sleep & Respiratory Care factory for service and spare parts management. Manages the relation with the Philip Call center related to SRC final users to improve service and customer satisfaction....
-
Customer Service Representative
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Grupo Myth A tiempo completoMain Responsibilities Communication with customers in written and via phone with defined SLA (response time) and quality standards Keeping records of customer ́s interaction and contacts Researching required information using internal systems and resources Communication and coordination with CS Team members, internal departments, and GB offices Following-up...
-
Customer Service Intern
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Philips A tiempo completoJob Title: Customer Service InternJob title:Customer Service InternYour role: Executes technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled and with prepared action plans from the customer care center. Solutions or actions should be carried out in accordance with our regulatory guidelines, processes...
-
Especialista Customer Care Junior
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Boldt A tiempo completoLas personas a incorporar deberán crear valor para la marca, brindando un diferencial en la atención del cliente, asegurando la continuidad operacional del negocio atendiendo las diferentes necesidades del área.Su principal responsabilidad es llevar adelante el análisis de jugadores, del funcionamiento de la plataforma, y el seguimiento de alertas...
-
Customer Site Build Team Lead
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completoGeneral Information: Req # WD Career area:Customer ExperienceCountry/Region: Argentina State: Capital Federal City: CABA Date:Thursday, June 8, 2023Working time: FulltimeAdditional Locations: Argentina Capital Federal CABAWhy Work at Lenovo:Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our...
-
Customer Business Support Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Customer Business Support Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Customer Business Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Trade Marketing Analyst
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Johnson & Johnson A tiempo completoWe are searching for the best talent for Trade Marketing Analyst role to be in Buenos Aires, Argentina.PURPOSE:The Trade Marketing Analyst position at J&J Vision will support the ARG product manager in the execution of Argentina's Marketing initiatives, focusing 80% on Trade MKT activities and 20% on Consumer MKT activities of Argentina to help achieve the...
-
Field Service Engineer
hace 2 meses
Buenos Aires, Buenos Aires C.F., Argentina ABB A tiempo completoField Service Engineer - Productive IndustriesTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Regional Brand Manager
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Boehringer Ingelheim S.A. A tiempo completoThe Position:Adapt and roll out the Brand strategy in ROPU SA according to the Integrated Brand Plan (IBP), while optimizing the Brand.Tasks & responsibilities: Fully accountable of CommercialICP:Lead Customer Journey definition by strategic and value segments including editorial plan selection and resource allocation (Tactics, F2F/digital Mix,type of...
-
Cx Supervisor
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Ghidini Rodil A tiempo completoAssurant ServicesWe are looking for a Customer Care Supervisor to join Assurant's Global Capability Center (SSC).This role is responsible for leading a teamwork of 15 to 30 people, monitoring KPIs, responsible for training, coaching, motivating and directing it while creating an environment which encourages commitment, increased productivity and superior...
-
Gerente Comercial
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Consultora MR A tiempo completoGerente Comercial - CABARUBRO: Empresa Distribuidora Mayorista de Repuestos y Accesorios para Teléfonos Celulares y TabletsPUESTO:Gerente ComercialAREA:ComercialLUGAR DE TRABAJO:Ciudad Autónoma de Buenos AiresJORNADA LABORAL:Lunes a Viernes de 9 a 18 hs y Sábados de 9 a 14 hsMODALIDAD:PresencialREPORTA:DirectorioPERSONAS A CARGO:SiDescripción del...