Sales Support Representative

hace 2 semanas

Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completo

General Information:

  • Req #
  • WD Career area:


Sales Support
  • Country/Region:
  • Argentina
  • State:
  • Capital Federal
  • City:
  • CABA
  • Date:


Wednesday, July 19, 2023
  • Working time:
  • Fulltime

Additional Locations:


 Argentina
  • Capital Federal
  • CABA

Why Work at Lenovo:


Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions.

With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that's missing? Wellyou...

Description and Requirements:

About Lenovo:


Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society.

By designing, engineering and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world.

Join us in defining our world of tomorrow and creating smarter technology for all


At Lenovo, we manufacture one of the world's widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/office solutions, software and services.

Lenovo's data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society.


Who You'll Work With:


The SSR main goal is to increase customer satisfaction by minimizing escalations and improve customer experience with Lenovo by providing accurate and on-time solutions.

Support provided to our Internal Sales Reps and face to face Reps with back-office tasks related to opportunity to contract management, creation of system configurations based on our product portfolio, as well as provide proactive follow-up and information on overall account support, while having regular interlocks with your Sales Reps.

You'll report to Sales Support Manager.

Responsibilities:

  • Support assigned outside and inside sales representatives in the growth and overall management of assigned territory
  • Support presales activities and respond to post sales questions
  • E2E ownership and troubleshooting assistance of any backend operational matter raised by sales team
  • Collaborate with cross functional teams to improve customer experience within assigned territory
  • Verify credit limits through Accounts Receivable and support resolution of overdue invoices and credit issues
  • Accurately process customer transactions (quotes and sales orders)
  • Identify and implement process improvements to increase the team efficiency and effectiveness.
  • Help develop top quality procedures and control check points to proactively find errors and gaps.

What We Will Offer You:

  • An open and stimulating environment within one of the most forward thinking IT companies
  • Flat structures and fast decisionmaking processes
  • A modern and flexible way of working to combine personal and professional life
  • An international team with a high focus on Gender Diversity
  • Attractive compensation package
  • We are looking forward to discussing this position with you soon

Requirements:

  • Bachelors Degree (in process/finalized)
  • 2+ years of experience in similar companies/position is preferred
  • Advanced English level, written and oral (exclusive)
  • Intermediate to advanced Microsoft Excel and PowerPoint skills
  • Positive attitude and ability to collaborate in an energetic environment building strong relationships
  • Ability to work under pressure, meet deadlines with mínimal guidance and deal with ambiguity
  • Strong organizational, planning and problemsolving skills
  • Selfdriven, proactive working and goal oriented
  • Ability to stay organized and work independently to research for solutions


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Additional Locations:


 Argentina
  • Capital Federal
  • CABA
  • Argentina


 Argentina
  • Capital Federal


 Argentina
  • Capital Federal
  • CABA

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