Workshop Support Consultant

hace 2 semanas


Buenos Aires, Argentina SupportYourApp A tiempo completo

Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?


Join our team as
Workshop Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

  • Provide technical and customer support during workshops
  • Monitoring chat, providing links and sharing polling software
  • Addressing technical issues
  • Creating postworkshop followup, sending survey results and guides via Zendesk and updating Salesforce
  • Maintain working knowledge of our client's products and services

What you need to succeed in this role:


  • Excellent Spanish
    and English (written and verbal) is a must:
  • Experience with Zendesk. Salesforce, Vevox and video conferencing software
  • Experience in technical and customer support
  • Proficiency in managing chat and video conferencing tools
  • Strong communication skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbpsdownload and 40 Mbpsupload)

Will be a great plus:

  • Experience in hospitality

Benefits and Perks:

  • Parttime schedule, from 12 PM4 PM, Argentina time
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Worklife balance
  • Responsive management interested in your growth and longlasting cooperation
  • Greenhouse conditions for selfdevelopment

Who we are:


SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.


Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.


We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and
send your CV in English, pointing out your outstanding skills

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