Account Manager
hace 1 semana
The Role We’re hiring an Account / Client Success Manager to own the post-sale client journey—from onboarding to results. Your job is simple: make sure our clients succeed. You’ll be the primary point of contact for law firm leaders, guiding them through onboarding, solving problems, managing expectations, and ensuring they get real, measurable value from our services. This is not a reactive support role—it’s a proactive leadership role. You’ll be managing relationships, influencing outcomes, and driving long-term retention and expansion. You’ll also work closely with our internal team to surface issues, improve processes, and increase client satisfaction across the board. If you’re confident with clients, strong on follow-through, and obsessed with delivering results—you’ll thrive here. What You’ll Do Own the full client lifecycle from onboarding through ongoing support Build strong relationships with law firm decision-makers Drive usage, engagement, and satisfaction through proactive outreach Identify client goals and ensure our services are aligned to hit them Solve problems quickly and creatively Monitor account health and retention risk—act before issues escalade Communicate client feedback internally to drive service and product improvements Collaborate cross-functionally with recruiting, operations, and leadership Look for opportunities to expand client value and increase account growth You’ll Thrive Here If You… Are confident, friendly, and professional with clients Know how to manage expectations and deliver tough messages with grace Are solutions-focused and love removing roadblocks Take complete ownership of outcomes—not just tasks Have strong organizational habits and follow-through Are proactive and emotionally intelligent Think in terms of ROI and client outcomes Are tech-savvy and comfortable using tools like Slack, CRMs, trackers, etc. This Isn’t for You If… You shy away from responsibility or ambiguity You struggle with follow-up or time management You don’t enjoy client-facing work or managing expectations You’re uncomfortable holding others accountable—clients or team You need constant direction or hand-holding You prefer to observe rather than engage You avoid tough conversations or let problems fester Requirements 2+ years in client success, account management, or related client-facing roles Strong communication, relationship management, and problem-solving skills Experience working with professional services or B2B clients preferred Legal or staffing industry background is a plus, but not required Experience in fast-paced or remote-first companies is strongly preferred Track record of driving client retention, satisfaction, and expansion What We Offer A high-impact, relationship-driven role Full ownership of your client accounts Close collaboration with company leadership Competitive compensation Paid time off Health & wellness stipend Annual performance-based bonus opportunities Ongoing training and career development How to Apply Start by filling out this job application: Seniority Level Associate Employment Type Full-time Job Function Customer Service and Sales Industries Staffing and Recruiting #J-18808-Ljbffr
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Account Manager
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Amazon Account Manager
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Account Manager
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Account Manager
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, , Argentina Maxio A tiempo completoMaxio is a PE-backed software business that helps B2B SaaS companies unlock their next stage of growth. We are committed to redefining how CFOs and CEOs run their businesses, raise money, and manage investors. Our billing & financial operations platform is designed to meet the unique challenges of B2B SaaS companies, including complex billing, subscription...
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, , Argentina Toptal A tiempo completoA leading technology services provider is seeking an Account Operations Manager to support strategic client accounts. This role involves managing operational processes and ensuring effective communication across various teams. The ideal candidate has significant experience in account operations, strong analytical skills, and a commitment to client success....
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Strategic Travel Account Manager
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, , Argentina HBX Group A tiempo completoA leading technology partner in travel is seeking a Key Account Manager in Argentina to develop and maintain relationships with travel partners. The ideal candidate will have over 3 years of sales experience, a proactive mindset, and be comfortable in multicultural environments. This full-time position requires extensive travel and a strong ability to...
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Account Operations Manager
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, , Argentina Toptal A tiempo completoJoin to apply for the Account Operations Manager role at Toptal . Get AI-powered advice on this job and more exclusive features. About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on‑demand. With $200+ million in annual revenue and team members based around the globe,...
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Strategic SaaS Account Manager
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, , Argentina Maxio LLC A tiempo completoA software solutions company in Argentina is seeking an experienced Account Manager to enhance post-sale relationships with strategic customers. In this role, you will manage customer retention efforts and identify growth opportunities within existing accounts. Candidates should have over 2 years of experience in a quota-carrying role within the FinTech...
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Account Manager
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, , Argentina HBX Group A tiempo completoHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators,...
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Strategic SaaS Account Manager
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, , Argentina Maxio A tiempo completoA growing software company in Argentina is seeking a results-oriented Account Manager to oversee post-sale customer engagement and drive revenue growth. The role requires strong communication skills and at least 2 years of experience in a quota-carrying position, specifically in the FinTech space. Candidates should be organized, adaptable to change, and...
