LATAM Service Quality Lead: Drive Excellence

Responsibilities Leading, defining and implementing strategic quality initiatives in sub-regional service. Advise business on their quality metrics, while providing recommendation for improvement. Ensure the quality performance is understood by sub-regional Service. Sub-regional Service point of contact for Quality, including escalation of compliance issues....

**About Us**: U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service. We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions. We are seeking a **Customer Service Quality Lead** to elevate the quality of our service and ensure our team delivers exceptional...

Customer Service Quality Lead (English + Russian/ukrainian) U Trust Insurance Agency LLC About Us U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service. We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions. We are seeking a Customer Service Quality Lead...

Quality Lead – Multilingual Data Job Title: Quality Lead (Data Solutions) Location: LATAM or Europe No. of positions: 2 About DATAmundi.ai DATAmundi is a global leader in high-quality data services, including data labeling, annotation, benchmarking, and data enrichment. We enable AI innovators to build... Cloud Release Quality Lead A leading financial...

Beef Export Quality & Supplier Assurance Manager COFCO Agri Ltd. Quality Assurance Engineer Type of Job: Remote in LATAMContractAbout usFulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services,...

Sales and Customer Service Excellence Manager We are seeking a forward‑thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales...

A growing insurance agency is seeking a Customer Service Quality Lead to elevate service quality and ensure exceptional client experiences. This role focuses on quality assurance, staff training, and service process improvements. The ideal candidate will have at least 3 years of experience in customer service leadership, exceptional communication skills, and...

A global service provider in Buenos Aires is seeking a Technical Lead to oversee and develop their Service Desk team. This role involves mentoring staff, resolving technical issues, and maintaining operational excellence. Candidates should have over 5 years of IT support experience, strong skills in Office 365 and networking. The position offers an...

A global financial services firm seeks a skilled manager with over 5 years of leadership experience, fluent in Spanish and English, to enhance client relations and ensure quality service. The role involves tracking client requests, resolving issues, and conducting quality control. Strong project and risk management skills are necessary, along with...

A leading global professional services firm is seeking a QA Automation Lead to drive testing strategies and ensure product quality across various projects. The ideal candidate should have over 12 years of experience, including extensive skills in automation testing using tools like Selenium with Java or Python. This role provides great opportunities for...