Global Service Desk Tech Lead: Automation

A leading IT services provider in Buenos Aires is seeking a Bilingual Service Desk Team Lead. The ideal candidate will possess 2+ years of experience in leading service desk teams and must be fluent in Spanish and Portuguese. Responsibilities include coaching agents, monitoring performance, and providing data-driven feedback. This hybrid position allows for...

Service Desk Team Lead (Bilingual Spanish-portuguese) About the role : In this role, you will Lead and coach a team of Service Desk agents to meet performance and SLA targets. Monitor real-time data and ensure adherence to service level agreements. Analyze reports to identify performance gaps and implement action plans. Provide feedback and conduct regular...

Service Desk Team Lead (Bilingual Spanish-Portuguese)About the roleAs a Service Desk Team Lead, you will make an impact by leading a team of operators who manage service desk requests via phone, chat, and email. You will be a valued member of the IT Infrastructure team and work collaboratively with other Team Leads and Service Desk leadership to ensure...

**Service Desk Team Lead** **About the role**: **In this role, you will**: - Lead and coach a team of Service Desk agents to meet performance and SLA targets. - Monitor real-time data and ensure adherence to service level agreements. - Analyze reports to identify performance gaps and implement action plans. - Provide feedback and conduct regular coaching...

Descripción del puesto Estamos en búsqueda de un Service Desk Manager para liderar su operación global 24/7, supervisando un equipo compuesto por Shift Leads y Service Desk Analysts. Esta persona será responsable del rendimiento general del Service Desk, cumplimiento de SLAs, calidad de servicio, escalaciones críticas y desarrollo del equipo.El rol...

JobDescriptionIT Service DeskAdvisorRole Overview:The IT Service Desk Advisor will provide first-line technical support to the Atradiuscommunity. The successful candidate will demonstrate a customer-focused andservice-minded attitude. Responsibilities include handling tickets, supportingapplications/systems, analysing, diagnosing, and resolving issues,...

Estamos buscando un Service Desk Analyst para sumarse a su operación global 24/7, brindando soporte técnico a usuarios de todas las áreas del negocio, incluidos perfiles ejecutivos.El rol requiere autonomía, comunicación clara, capacidad de resolución y una fuerte orientación a la calidad del servicio. ResponsabilidadesBrindar soporte técnico en...

Overview Now is the time to join us! At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce...

We're working on an exciting project with a renowned US-based client for 2026, which includes several key positions… Among them, a Service Desk Specialist! Estimated start date: February - March 2026 Interview process begins: January 2026 Contract type: Independent Contractor (full-time, remote, long-term engagement) Responsibilities Providing L1-L2...

QA Automation - D2c Kimberly-Clark Your JobYou’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise,... Senior QA Automation Data - Remote...