Account Manager and Customer Service Representative
hace 2 semanas
Account Manager and Customer Service Representative Flow RMS Flow RMS Overview Flow RMS is revolutionizing the manufacturing sales rep and distributor industry through our cutting‑edge SaaS platform, leveraging AI and machine learning to create transformative solutions. Our platform streamlines operations, automates processes, and dramatically increases efficiency and profitability. At Flow RMS, we pride ourselves on maintaining the highest customer support standards. Our team responds quickly with premium support, and our customers recognize the effort we put into helping them succeed. Joining Flow RMS means becoming part of a team that is committed to excellence, innovation, and making a real difference in the manufacturing rep space. Position Overview Flow RMS is seeking an Account Manager and Customer Support Specialist with a deep understanding of the manufacturing sales rep business model and processes. In this role, you will serve as the primary point of contact for our clients, ensuring they receive exceptional support and guidance to maximize the value of our platform. This position involves managing high-profile client interactions, handling complex questions, and coordinating resolutions to support tickets. Key Responsibilities Client Relationship Management : Build and maintain strong relationships with clients, acting as their primary advocate within Flow RMS. Proactively address their needs and ensure their satisfaction with our platform. Support Ticket Management : Monitor, prioritize, and respond to client support tickets in a timely manner, providing clear and effective solutions. Developer Liaison : Work closely with the development team to communicate client needs, prioritize ticket resolution, and ensure technical issues are resolved efficiently. Training and Onboarding : Assist clients in getting started with the platform, providing expert training and guidance to maximize their success. Feedback Integration : Gather and analyze client feedback to identify trends, propose improvements, and contribute to the platform’s ongoing development. Proactive Engagement : Identify opportunities for clients to leverage additional features, improving their operational efficiency and business outcomes. Qualifications Minimum of 3 years in customer support, account management, or a related role, preferably in the manufacturing or software industries. Deep understanding of the manufacturing sales rep business model and processes. Prior experience as a manufacturing sales rep is a strong plus. Familiarity with SaaS platforms and operational software used in manufacturing, with an ability to quickly learn and explain technical concepts. Exceptional verbal and written communication skills, with a proven ability to simplify complex topics for clients. Strong analytical and troubleshooting skills, with a results-oriented approach to resolving issues. Ability to manage multiple tasks, prioritize effectively, and stay organized in a dynamic environment. Pay : $8,000.00 - $10,000.00 per hour Expected hours : 40 per week #J-18808-Ljbffr
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Sales and Customer Service Excellence Manager
hace 3 días
Buenos Aires, Argentina Hogarth Worldwide A tiempo completoSales and Customer Service Excellence Manager We are seeking a forward‑thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales...
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Customer Service Representative
hace 4 días
Buenos Aires, Argentina International Flavors & Fragrances A tiempo completoEn IFF somos un equipo creativo que pone la ciencia y el arte a trabajar en su conjunto para crear aromas, sabores, experiências e ingredientes únicos._ - Creemos en el potencial de nuestra gente y les brindamos las mejores oportunidades para aprender y crecer. Hemos creado experiências sensoriales por 130 años._ - ¿Queres sumarte y ser parte?_ Nos...
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Customer Service Representative
hace 14 horas
Buenos Aires, Argentina Junk Maven LLC A tiempo completo**Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...
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Services Account Representative
hace 6 días
Buenos Aires, Argentina Tetra Pak A tiempo completoAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: Tetra Pak is currently looking for a Service Account Representative to be...
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Customer Service Representative
hace 2 semanas
Buenos Aires, Argentina Dumak A tiempo completo**About DUMAK** Established in 2004 in Montreal, Canada, DUMAK has rapidly grown to serve a wide-ranging clientele from small enterprises to global corporations across Canada and the USA. Our dedication to same-day delivery and an uncompromising 100% product guarantee has positioned us as a key player in the packaging industry. **About the Role** We are...
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Customer Service Representative
hace 2 semanas
Buenos Aires, Argentina Endless Cafe A tiempo completo**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
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Customer Service Representative
hace 14 horas
Capital Federal, Buenos Aires, Argentina ZIM A tiempo completo**We are looking for a Customer Service Representative that will handle the following**: **Customer Service** - Track and trace - ETA/cut off confirmation - e-COM queries - Resending documents (A/N, draft, invoice, others) - Customer notifications - Identify clients’ claims and disappointments as an improvement opportunity. - Make sure to handle internal...
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Customer Service Representative
hace 2 semanas
Capital Federal, Buenos Aires, Argentina The Coca-Cola Company A tiempo completo**Customer Service Representative** Our vision is loved brands, done sustainably, for a better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing. As an Customer Account Specialist you will manage operational activities related to concentrate and beverage base supply from one primary supply plant and...
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Customer Service Representative
hace 2 semanas
Buenos Aires, Argentina Binance A tiempo completoBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...
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Customer Service Team Leader
hace 6 días
Buenos Aires, Argentina Graphic Makers and Printers A tiempo completo**Team Leader (Customer Service)**: **Company Name**: Graphic Makers & Printers **Job Type**: Remote, Full-Time **Schedule**: Monday to Friday, 9am-6pm Argentina GMT-3 / 7am-4pm New Jersey EST **Employment Type**: Independent Contractor **Location**: LATAM Countries (Remote) **About Us**: Graphic Makers is a leading printing and direct mail company...
