Services Account Representative
hace 1 día
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._
**Job Summary**:
Tetra Pak is currently looking for a Service Account Representative to be responsible for the main customer contact for operational Technical Service. You will also be responsible for sales opportunity analysis, contract
management, service coordination, and customer support. This position provides a strong foundation for working closely with customers and will provide continuing career opportunities within the company.
Tetra Pak does not sponsor work visa or relocation support for this position.
You will be travelling up to 10 % of your time to our customer sites.
**What you will do**:
As a Services Account Representative you will:
- Provide input to the preparation of the sales strategy by using internal and external data sources;
- Analyze and follow up sales opportunities, and promote services based on customer information together with the Services Key Account Manager;
- Manage customer relationships from an operational perspective through structured communication;
- Analyse and follow-up customer satisfaction results together with Services’ functions;
- Coordinate and follow up the service events with customers;
- Support the preparation of service contract execution and confirm resources for the delivery of services and service delivery control;
- Coordinate and follow-up Service Contract execution and Service Contract fulfillment;
- Support customer inquiries, respond, and channel them into the organization.
**We believe you have**:
- Business Administration, International Business, Logistics, Industrial Engineering, EconomyBachelor’s Degree or related is preferred;
- At least 2 years of work experience in customer service with direct contact with customers ismandatory;
- Sales administration profile is strongly desired;
- English Intermediate/Advanced is mandatory;**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** February 13th**.
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