Senior IT Service Desk Lead

Service Desk Team Lead (Bilingual Spanish-Portuguese)About the roleAs a Service Desk Team Lead, you will make an impact by leading a team of operators who manage service desk requests via phone, chat, and email. You will be a valued member of the IT Infrastructure team and work collaboratively with other Team Leads and Service Desk leadership to ensure...

**Service Desk Team Lead** **About the role**: **In this role, you will**: - Lead and coach a team of Service Desk agents to meet performance and SLA targets. - Monitor real-time data and ensure adherence to service level agreements. - Analyze reports to identify performance gaps and implement action plans. - Provide feedback and conduct regular coaching...

Description and Requirements The Lenovo SeniorService Desk serves as a Single Point of Contact (SPOC) and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Service Desk performs end to end Incident and Request management on behalf of our customers. The Service Desk Analyst acts as...

**General Information**: - **Req #**- 100016516- - **Career Area**: - Services- - **Country/Region**: - Argentina- - **State**: - Capital Federal- - **City**: - CABA- - **Date**: - Thursday, December 18, 2025- - **Additional Locations**: - Argentina- **Why Work at Lenovo**: - We are Lenovo. We do what we say. We own what we do. We WOW our...

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity,...

A global service provider in Buenos Aires is seeking a Technical Lead to oversee and develop their Service Desk team. This role involves mentoring staff, resolving technical issues, and maintaining operational excellence. Candidates should have over 5 years of IT support experience, strong skills in Office 365 and networking. The position offers an...

JobDescriptionIT Service DeskAdvisorRole Overview:The IT Service Desk Advisor will provide first-line technical support to the Atradiuscommunity. The successful candidate will demonstrate a customer-focused andservice-minded attitude. Responsibilities include handling tickets, supportingapplications/systems, analysing, diagnosing, and resolving issues,...

**Senior Service Desk Analyst** **About the Role**: **Senior Service Desk Analyst **supports a wide range of systems and platforms both internally and externally. The analyst’s role is to perform initial diagnosis and wherever possible resolve incidents and requests in a timely manner for the end-user and where necessary escalate issues to other support...

Descripción del empleo: En YEL Solutions, empresa líder en IT Outsourcing Services con operaciones de alcance global, nos encontramos en la búsqueda de un especialista en **_Mesa de Ayuda/Help Desk/Service Desk IT JR_** para sumarse a nuestro staff de colaboradores. Lunes a viernes de 9 a 18 hs Modalidad: Presencial (CABA) Se ofrecen interesantes...

EN SONDA estamos buscando un Agente de Service Desk: Sus principales funciones son: Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos. Otorgar apoyo Técnico, entregando y registrando toda la información necesaria para cumplir con los requerimientos internos de la compañía y sus clientes. Es...