Senior IT Service Desk Lead

Service Desk Team Lead (Bilingual Spanish-Portuguese)About the roleAs a Service Desk Team Lead, you will make an impact by leading a team of operators who manage service desk requests via phone, chat, and email. You will be a valued member of the IT Infrastructure team and work collaboratively with other Team Leads and Service Desk leadership to ensure...

Descripción del empleo: En YEL Solutions, empresa líder en IT Outsourcing Services con operaciones de alcance global, nos encontramos en la búsqueda de un especialista en **_Mesa de Ayuda/Help Desk/Service Desk IT Semi Senior _**para sumarse a nuestro staff de colaboradores. Lugar de trabajo: Bs.As CABA o Córdoba (Barrio Nueva Córdoba). Modalidad:...

**Service Desk Team Lead** **About the role**: **In this role, you will**: - Lead and coach a team of Service Desk agents to meet performance and SLA targets. - Monitor real-time data and ensure adherence to service level agreements. - Analyze reports to identify performance gaps and implement action plans. - Provide feedback and conduct regular coaching...

A leading IT services provider in Buenos Aires is seeking a Bilingual Service Desk Team Lead. The ideal candidate will possess 2+ years of experience in leading service desk teams and must be fluent in Spanish and Portuguese. Responsibilities include coaching agents, monitoring performance, and providing data-driven feedback. This hybrid position allows for...

Description and Requirements The Lenovo SeniorService Desk serves as a Single Point of Contact (SPOC) and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Service Desk performs end to end Incident and Request management on behalf of our customers. The Service Desk Analyst acts as...

Tecpetrol busca IT Service Desk Analyst / Soporte OnSite VIP para desempeñarse en sus oficinas de Buenos Aires. Se requieren más de 3 años de experiencia brindando Soporte Técnico a usuarios finales y en mesa de ayuda, manejando distintas herramientas de IT. Excelente presencia y personalidad. Funciones principales Brindar asistencia de manera On Site y...

¡Únete al equipo SONDA! En SONDA estamos buscando un Agente de Service Desk Ssr Funciones del cargo: - Atención a usuarios de forma telefónica y remota, atención y tratamiento de tickets mediante herramienta del cliente. - Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos. - Otorgará apoyo...

A global service provider in Buenos Aires is seeking a Technical Lead to oversee and develop their Service Desk team. This role involves mentoring staff, resolving technical issues, and maintaining operational excellence. Candidates should have over 5 years of IT support experience, strong skills in Office 365 and networking. The position offers an...

JobDescriptionIT Service DeskAdvisorRole Overview:The IT Service Desk Advisor will provide first-line technical support to the Atradiuscommunity. The successful candidate will demonstrate a customer-focused andservice-minded attitude. Responsibilities include handling tickets, supportingapplications/systems, analysing, diagnosing, and resolving issues,...

Descripción del empleo: **IT Service Desk Technicians - Salta** Yel Solutions, a leading company IT outsourcing solution, incorporate motivated **IT Service Desk Technicians** to join our team at Salta. Reporting directly to the IT Service Desk Superintendent, the primary objective of these roles is to provide first-line technical support to employees,...