Senior Account Manager

hace 4 semanas

Buenos Aires, Argentina Edgeuno A tiempo completo

Senior Account Manager - Strategic Client Success Growth Troops Senior Account Manager – Strategic Client Success : Remote (US Time Zones Preferred) | Full-Time Drive outcomes. Deepen partnerships. Deliver long-term value. We’re looking for a Senior Account Manager to lead post‑sale relationships across a portfolio of high‑value B2B clients. You’ll serve as the trusted advisor for each account—owning onboarding, driving adoption, and guiding clients toward success with our AI‑powered solutions. This role is perfect for someone who thrives in fast‑paced environments, excels at relationship‑building, and brings a strategic mindset to every interaction. What You’ll Do Manage the full post‑sale lifecycle: onboarding, adoption, expansion, renewal Build strong relationships with decision‑makers and end users Conduct regular check‑ins and success reviews to keep accounts on track Identify growth opportunities and partner with Sales on upsell strategies Act as the voice of the customer internally, advocating for client needs Track activities, risks, and outcomes in CRM systems What You Bring 3–5+ years in account management, customer success, or strategic partnerships Experience managing B2B SaaS clients with complex workflows Excellent communication and stakeholder management skills Comfort working cross‑functionally with product, sales, and support teams Familiarity with CRM tools (HubSpot, Salesforce), Slack, and Airtable Why Join Us Be part of a fast‑growing, fully remote AI company Help shape a high‑impact customer success function Work with forward‑thinking clients scaling through automation Influence product direction through direct client insights #J-18808-Ljbffr

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