Senior Account Manager

Senior Account Manager - Strategic Partnerships Growth Troops Remote (US Time Zones Preferred) | Full-Time Be the Trusted Advisor Behind Every Key Account Join a rapidly scaling, remote‑first AI company as a Senior Account Manager - Strategic Partnerships. In this role, you’ll act as the lead relationship manager across our most strategic clients, ensuring long‑term success by aligning our product’s capabilities with their evolving goals. Key Responsibilities Act as the primary point of contact for enterprise‑level accounts Lead onboarding, integration, and implementation efforts for new clients Guide strategic planning sessions to identify new use cases and deepen adoption Surface client insights and collaborate cross‑functionally with product and engineering teams Build executive‑level relationships and influence key stakeholders Champion client needs internally and ensure their voice is represented in the product roadmap What We’re Looking For 5+ years of experience managing high‑value client relationships in SaaS or consulting Strategic thinker with strong presentation and executive communication skills A track record of reducing churn and expanding client revenue through value delivery Experience working with cross‑functional teams in a remote, fast‑paced environment Familiarity with automation, AI tools, or complex B2B platforms Key Institutional Manager - Strategic Patient Journey Partner Key Institutional Manager - Strategic Patient Journey PartnerThe PositionThe Key Institutional Manager (KIM) plays a pivotal role in driving access to innovative therapies by acting as a strategic partner across the entire patient journey. 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