Customer Success Manager
hace 1 semana
Customer Success Manager - Latam - Remote We are currently looking for a Customer Success Manager to join our Customer Success team to help our customers succeed in using our software. If you can learn new technology quickly, are detail‑oriented, great with data, and love training/coaching people; you might be a good match. Our company consists of team members who are within the top 1% in talent and performance. If you feel you can deliver this same level of excellence, we encourage you to apply. Position Responsibilities Assist and coach our residential real estate broker customers in better marketing their firm to prospective agents to improve their agent recruiting and engaging their current agents to help them improve their agent retention to accelerate the growth of their brokerage Customer Support – Work to understand customer issues (how‑to questions, billing, or technical) and resolve them in a timely fashion Escalate technical issues to the engineering team and work with them on a resolution as needed Customer Onboarding – Manage and assist new users in onboarding to help them properly configure their software and data to maximize their success with the product Assist customers with cleaning and migrating their data into our system Customer Retention – Assist with documenting and testing user requests for new features and bugs to maximize the value of the product to customers Create/update content (help articles, blog articles, videos) related to product updates, product tutorials, and best practices to maximize customer engagement and success in the product Customer Expansion – Identify customer needs that could be met with other product solutions and refer them to the sales team to follow up on Various other operational tasks as required, such as reporting and data updates Leadership – A player‑coach who can learn the role and then potentially hire and lead other team members based on team success with a focus on achieving team scorecard metrics Services the customer above all else Does the right thing – even when it hurts Hungry for achievement Coachable team player Innovative problem solver Required Qualifications Strong technology troubleshooting skills to diagnose issues and help end‑users properly configure the product to maximize their outcomes Good with data and spreadsheets to help customers with loading data which is one of the more complex parts of onboarding our customers Great communication skills for interaction with end‑users Patient in working with users to assist them with implementing technology who could be at different proficiency levels with technology A resourceful problem‑solver who can achieve strong results without a lot of direction Ability to work during our standard support hours of 9 a.m.5 p.m. in any US timezone remotely Preferred Qualifications 3+ years of experience with customer support or technology implementation Residential real estate industry experience Marketing automation or CRM configuration experience Coaching/Training and coaching/training content development experience What We Offer Salary based on the current market commensurate with work experience This is a full‑time (40 hours per week Monday-Friday 9 a.m.5 p.m. in any US timezone) remote role as an international contractor, and you will be paid in USD which will be deposited in your account in your local currency This is a remote position where you can work from home, but you will need a good home office setup, including reliable internet service and a solid computer #J-18808-Ljbffr
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Customer Success Manager Architect
hace 2 días
Capital Federal, Buenos Aires, Argentina Emprego AR A tiempo completo**Detalles de la oferta**: Introduction Introduction Your Role And Responsibilities Preferred Education Bachelor's Degree Required Technical And Professional Expertise Proved experience in the area of customer success or adjacent.Technical understanding and hands-on experience with cloud computing related portfolio / product area.Experience working with...
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Customer Success Manager
hace 3 días
Buenos Aires, Argentina Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina Conexionhr A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for We are looking for a Customer Success Manager who will act as a strategic partner for...
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Customer Success Manager
hace 1 semana
Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for:We are looking for a Customer Success Manager who will act as a strategic partner for...
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Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina Haleon A tiempo completoCustomer Success Manager Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and...
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Customer Success Manager
hace 6 días
Buenos Aires, Argentina Perfil Humano A tiempo completoCustomer Success Manager – CTO, Identity & Access Management Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in the CTO – Identity & Access Management team, you will develop and maintain customer...
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Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina Mook´s A tiempo completoAbout Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths,...
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Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina Ailet A tiempo completoCustomer Success Manager (Account) Required work experience: 1-3 years Full time, remote work **About the company** We’re Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators....
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Associate Customer Success Manager
hace 6 días
Buenos Aires, Argentina TransPerfect A tiempo completoJoin to apply for the Associate Customer Success Manager role at TransPerfect The Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The...
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Senior Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina Evolution A tiempo completoSenior Customer Success Manager - AI Content Solutions Role Overview : We’re hiring a Senior Customer Success Manager to lead enterprise relationships at the intersection of AI, content strategy, and business impact. You’ll be the strategic partner guiding clients through implementation, adoption, and long‑term value realization of our AI content...
