Customer Success Manager
hace 4 días
Our client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for: We are looking for a Customer Success Manager who will act as a strategic partner for customers throughout their lifecycle—from post‑onboarding to expansion. This role focuses on building strong relationships, driving adoption, and enabling customers to achieve meaningful business results through guidance, best practices, and proactive account management. The Customer Success Manager will collaborate closely with Sales, Onboarding, Product, and Engineering teams to ensure a seamless experience and influence retention, product improvement, and customer loyalty. Responsibilities: Build strong consultative relationships with customers, focused on strategic value, adoption, and long‑term success. Value‑sell products throughout the lifecycle, reinforcing ROI and business investment. Deliver proactive business reviews and surface opportunities to optimize workflows. Manage a portfolio of approximately key accounts, driving retention and product adoption. Conduct daily customer calls leveraging tech‑touch and human‑touch playbooks. Track customer health, identify risks, and implement mitigation strategies. Drive accountability by setting goals and executing tailored success plans. Provide guidance on product updates, configurations, and process improvements. Identify recurring customer challenges and contribute to scalable solutions, playbooks, and resources. Resolve customer questions by connecting them to internal experts. Contribute to Customer Success frameworks, processes, and resources as the organization scales. Required: 6+ years in a customer‑facing role, ideally within SaaS Customer Success, Account Management, or similar environments. Experience working with supply chain, manufacturing, commerce, or retail customers. Proven skills in retention, strategic account management, and customer relationship development. Experience managing and growing a diverse portfolio in fast‑paced or high‑growth environments. Ability to influence and collaborate across functional teams. Strong communication skills, able to simplify technical concepts for various audiences. High level of empathy and customer‑centric mindset. Comfortable analyzing usage patterns, KPIs, and business impact. Experience with platforms such as Salesforce, ChurnZero, Gong, and emerging AI tools. Continuous improvement mindset; curious, adaptable, and eager to learn. Team‑first attitude, fostering inclusion and collaboration. Bachelor’s degree or equivalent professional experience. English Level: Fluent (C1+/C2) is mandatory. Nice to have: Experience with retail, wholesale, e‑commerce, 3PL/logistics, or inventory‑based businesses. Familiarity with inventory management, supply chain workflows, or product‑based operations. Understanding of API integrations, order workflows, or SaaS ecosystems used by product‑based businesses. #J-18808-Ljbffr
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Customer Success Manager
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina TITAN A tiempo completoTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Customer Success Manager
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Buenos Aires, Argentina CONEXIONHR A tiempo completoOur client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale. What we’re looking for:We are looking for a Customer Success Manager who will act as a strategic partner for...
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Customer Success Specialist
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Buenos Aires, Argentina Permit Health A tiempo completoCustomer Success Specialist CONEXIONHR Our client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale.What we’re looking for:We are... Strategic SaaS Customer Success Manager...
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Manager Customer Success
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Buenos Aires, Buenos Aires C.F., Argentina Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Manager Customer Success
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Buenos Aires, Buenos Aires C.F., Argentina Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Buenos Aires, Buenos Aires C.F., Argentina Decentralized Masters A tiempo completoAbout LegacyLegacy is an easy to use, non-custodial web3 wallet that protects your assets if something happens to you. With Legacy you can swap across any chain, earn yield with one-click DeFi and safeguard your wealth with beneficiary protection.Legacy is a new company built by Decentralized Masters team that is on track to reach 50m in revenue this year....
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Customer Success Manager
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Buenos Aires, Buenos Aires C.F., Argentina Decentralized Masters A tiempo completoAbout LegacyLegacy is an easy to use, non-custodial web3 wallet that protects your assets if something happens to you. With Legacy you can swap across any chain, earn yield with one-click DeFi and safeguard your wealth with beneficiary protection.Legacy is a new company built by Decentralized Masters team that is on track to reach 50m in revenue this year....
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hace 5 días
Buenos Aires, Argentina TransPerfect A tiempo completoThe Customer Success Manager is responsible for the global account, ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The Customer Success Manager will receive support from the Global Client Solutions team, among others. RESPONSIBILITIES 1) Lead and oversee the onboarding of new customers/programs...
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Customer Success Manager Salesforce
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Buenos Aires, Argentina REKLUT A tiempo completoArgentina – Full-time | Híbrida (CABA) Desde 5411 Hub para importante Proyecto Regional LATAM (CRM & Campañas de Marketing) buscamos un Customer Success Manager. Sobre el rol: Serás el nexo principal con el cliente en Argentina y Uruguay, coordinando las necesidades locales y asegurando que cada acción se ejecute de forma efectiva desde el hub...
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Buenos Aires, Buenos Aires C.F., Argentina AppsFlyer A tiempo completoAppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of...
