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Sales Engineer
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Job Summary
Part of a small local team, the Technical Training Sales Support Engineer will support two areas of the Motul business in Korea:
70%: Specialist and SME in technical and product knowledge, supporting local training requirements and queries – escalating to regional HQ where required
30%: Support local Business development team in expanding distributor network in Korea, including joining market visits and distributor meetings
This role will have a direct reporting line to the Sales Country Manager, based in Korea and a dotted line to the Regional Technical Training Manager, based in Malaysia
Area of Responsibility
Local Training Support (70%)
- Conduct on-site training to both dealers, workshop mechanics, retailers and customers
- Handles training topics in:
- Products
- Industrial specification
- Automotive hardware
- Lubrication
- Specific distributor training topics from Headquarters
- Collate training requests in respective territory to prepare the training plan along with the sales plan provided by Business Development Manager or Sales Manager
- Provide recommendation and revise the training materials accordingly to the HQ direction
- Assist to coordinate and analysis training outcome by providing reports and statistics
- Provide recommendations and resolve technical questions assist Technical Training Manager to collate and share questions with Asia Pacific technical team
- Provide recommendation and resolve Competitor Products comparison
- Work closely with Regional Product team to meet Korean regulatory registration requirements (KOSHA, K-REACH)
Local Business Development Support (30%)
- Supports Business Development team by establishing developing relationships with existing distributors/prospects and recommending solutions.
- Assist Business Development team in distributor sales planning and effective network expansion.
- Support local marketing activities, identify strengths, and weaknesses and propose improvement activities.
- Maintains relationships with both distributor and clients by providing support, information, and guidance researching, training, technical support and recommending new opportunities
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Be involved in local road-shows and events
Key Relationships
Internal
- Korean Business Development team (Country Manager Sales Development Executive)
- Regional Technical Manager
- Technical team in other Asia Pacific countries
- Regional Product team (Based in Singapore)
- Regional Marketing team
External
- Distributors
- Distributor Sales Representatives
- Local Regulatory Authorities
Job Requirements
- Possess at least Diploma in Engineering or related discipline
- 5+ years working experience in Automotive/Lubricants sales and/or Services, of which at least 2 years’ experience in the automotive industry as customer service advisor or diagnostic technician
- Ability to converse fluently in native language (Korean), written and spoken business level English
- Good time management, independent, hands-on, resourceful and self-driven to ensure delivery of the training plans
- Strong interest in automotive and training experience
- Good communicator and with excellent presentation skills
Strong commercial sense and entrepreneurial
