Technical Support Nocturno

hace 1 mes


Rosario, Argentina Donweb A tiempo completo
Job Description

Este es un puesto de trabajo remoto.

Únete a nuestro equipo como Technical Support en DonWeb

¿Te apasiona la tecnología y quieres ser parte de un equipo innovador? En DonWeb estamos buscando a alguien como tú para nuestro gran equipo de Cloud & IaaS


¿Qué harás en tu día a día?

  • Manejar servidores como un pro: Instalar, diagnosticar, mantener y configurar servidores Linux y Windows.
  • Resolver problemas al instante: Ser el héroe que nuestros clientes necesitan, respondiendo sus consultas técnicas a través de tickets, emails, chats, llamadas telefónicas y video calls.
  • Documentar como un campeón: Mantén todo bajo control registrando los cambios técnicos y documentando las soluciones.
  • Asistir a nuestros clientes corporativos: Guiarlos en la configuración inicial y el mantenimiento de sus servicios, incluyendo servidores virtuales, almacenamiento, redes, y seguridad.
  • Colaborar con nuestro equipo de infraestructura: Trabajar codo a codo para asegurar que todo funcione como un reloj.

Tu horario:

  • Lunes a viernes, con fines de semana y feriados rotativo entre el equipo.
  • 22 a 6 am.
  • 100% remoto


Requisitos

¿Qué buscamos en ti?

  • Conocimientos técnicos sólidos: Formación en sistemas o carreras afines, y experiencia en administración de entornos GNU/Linux y Windows.
  • Experiencia práctica: Has lidiado con monitoreo de alertas de servicios relacionados con hosting, diagnóstico de errores, y resolución de problemas.
  • Buen manejo de DNS y aplicaciones web: Sabes cómo funcionan cosas como WordPress o Magento.
  • Conocimientos en redes IP: Porque sin redes, no hay juego.


Ventajas
  • Cuida de ti y tu familia con nuestra cobertura de salud en Swiss Medical
  • Disfruta de una licencia por paternidad extendida de 7 días corridos, para que puedas pasar tiempo de calidad con tu familia en esos momentos tan especiales
  • Nuestro Plan Empresa es una verdadera joya para los emprendedores y sus familias Con 200GB de almacenamiento SSD, dominio propio, cuentas de correo ilimitadas, certificado SSL y mucho más.
  • ¿Quieres seguir creciendo profesionalmente? Te ofrecemos capacitaciones reconocidas por la empresa en UTNA, ITBA, Siglo21 y descuentos exclusivos. Con un 50% de descuento en Educación IT, un 80% de descuento en los Planes anuales de adultos y un 78% de descuento en planes anuales de niños en Open English (idioma ingles portuges e italiano).
  • Conexión a Internet con descuento Si sos de Santa Fe, contamos con el 50% en Nubenet.
  • Por si fuera poco, actualizamos tu sueldo mensualmente acompañando inflación Queremos que te sientas reconocido por tu trabajo.

¿Listo para el desafío? Únete a DonWeb y crece con nosotros

Requirements
¿Qué deberías tener para este puesto? • Experiencia en administrar servidores montados en Linux. • Familiaridad con conceptos de redes y protocolos, como TCP/IP, DNS, DHCP, enrutamiento, VPN, etc. • Conocimientos de seguridad informática y mejores prácticas.

  • Rosario, Argentina Donweb A tiempo completo

    Este es un puesto de trabajo remoto.¡Únete a nuestro equipo como Technical Support en DonWeb!¿Te apasiona la tecnología y quieres ser parte de un equipo innovador? ¡En DonWeb estamos buscando a alguien como tú para nuestro gran equipo de Cloud & IaaS! ¿Qué harás en tu día a día? Manejar servidores como un pro: Instalar, diagnosticar, mantener y...


  • Rosario, Argentina SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SupportYourApp. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and troubleshooting for online course teams and instructors.Key ResponsibilitiesCustomer Support: Provide timely and effective support to customers...


  • Rosario, Argentina SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SupportYourApp. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and troubleshooting for online course teams and instructors.Key ResponsibilitiesProvide technical support and troubleshooting for online course...


  • Rosario, Argentina SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SupportYourApp. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, troubleshooting complex technical issues, and developing and maintaining backend systems using Java/Spring Boot and MongoDB.Key...


  • Rosario, Argentina SupportYourApp A tiempo completo

    Unlock Your Potential as an L2 Technical Support ConsultantAre you passionate about technology and problem-solving? Do you have a strong background in Java development and customer support? We're looking for a skilled L2 Technical Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company.Key Responsibilities:Stay...


  • Rosario, Argentina SupportYourApp Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SupportYourApp Inc. as a Faculty Support Consultant. In this role, you will be responsible for providing exceptional customer support and troubleshooting for online course teams and instructors.Key ResponsibilitiesCustomer Support: Provide timely and effective...


  • Rosario, Argentina GSB Solutions A tiempo completo

    Important company requires: **Technical Support L3**. **General Activities** - **On-site IT support**: - Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.) - Technical support for networks and servers. - **IMAC and Break-Fix Support**: - Installation of devices...


  • Rosario, Argentina GSB A tiempo completo

    Important company requires: **Technical Support L3**. **General Activities** **- On-site IT support**: - Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.) - Technical support for networks and servers. - **IMAC and Break-Fix Support**: - Installation of devices...


  • Rosario, Argentina Avature A tiempo completo

    To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...


  • Rosario, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as **Technical Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Rosario, Argentina GSB Solutions A tiempo completo

    Important company requires: **Technical Support L3**. **General Activities** - **On-site IT support**: - Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.) - Technical support for networks and servers. - **IMAC and Break-Fix Support**: - Installation of devices...


  • Rosario, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Technical Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

  • (Fluent German

    hace 3 meses


    Rosario, Argentina SupportYourApp A tiempo completo

    **Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a** Technical Support Consultant** and get the most agile digitalized...


  • Rosario, Argentina SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Content Specialist to join our team at SupportYourApp. As a Technical Content Specialist, you will be responsible for creating and maintaining high-quality content for our knowledge base, ensuring that it is accurate, comprehensive, and easy to use.Key ResponsibilitiesContent Creation: Develop and...


  • Rosario, Argentina SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Rosario, Argentina SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled and passionate Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you will be responsible for providing exceptional customer support via chats and emails, building positive and long-lasting relationships with customers, and meeting team KPIs.Key...


  • Rosario, Argentina SupportYourApp A tiempo completo

    {"h3": "About the Role", "p": "At SupportYourApp, we're seeking a skilled Technical Writer to join our team. As a Technical Writer, you'll be responsible for creating high-quality content for our knowledge base, ensuring it's accurate, comprehensive, and engaging for our customers.", "ol": [{"li": "Develop and curate articles, FAQs, guides, and tutorials in...

  • Technical Director

    hace 1 semana


    Rosario, Argentina Avature A tiempo completo

    About the RoleAt Avature, we're seeking a highly skilled Technical Leader to join our team. As a Technical Leader, you'll play a key role in driving the growth of our product, used by thousands of users every day.Key ResponsibilitiesTechnical Vision: Develop and maintain a deep understanding of our platform, including the complex interaction of various areas...


  • Rosario, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as **Workshop Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Rosario, Argentina Flexiti A tiempo completo

    The Enterprise Support Engineer will help to support and relieve the pressure on the development teams. You are an expert troubleshooter with the ability to remove roadblocks and ensure smooth day-to-day operations. **What you will be doing**: - Directly help our customers and vendors by researching & troubleshooting software or hardware related issues -...