Technical Support Nocturno
hace 1 mes
Este es un puesto de trabajo remoto.
Únete a nuestro equipo como Technical Support en DonWeb
¿Te apasiona la tecnología y quieres ser parte de un equipo innovador? En DonWeb estamos buscando a alguien como tú para nuestro gran equipo de Cloud & IaaS
¿Qué harás en tu día a día?
- Manejar servidores como un pro: Instalar, diagnosticar, mantener y configurar servidores Linux y Windows.
- Resolver problemas al instante: Ser el héroe que nuestros clientes necesitan, respondiendo sus consultas técnicas a través de tickets, emails, chats, llamadas telefónicas y video calls.
- Documentar como un campeón: Mantén todo bajo control registrando los cambios técnicos y documentando las soluciones.
- Asistir a nuestros clientes corporativos: Guiarlos en la configuración inicial y el mantenimiento de sus servicios, incluyendo servidores virtuales, almacenamiento, redes, y seguridad.
- Colaborar con nuestro equipo de infraestructura: Trabajar codo a codo para asegurar que todo funcione como un reloj.
Tu horario:
- Lunes a viernes, con fines de semana y feriados rotativo entre el equipo.
- 22 a 6 am.
- 100% remoto
Requisitos
¿Qué buscamos en ti?
- Conocimientos técnicos sólidos: Formación en sistemas o carreras afines, y experiencia en administración de entornos GNU/Linux y Windows.
- Experiencia práctica: Has lidiado con monitoreo de alertas de servicios relacionados con hosting, diagnóstico de errores, y resolución de problemas.
- Buen manejo de DNS y aplicaciones web: Sabes cómo funcionan cosas como WordPress o Magento.
- Conocimientos en redes IP: Porque sin redes, no hay juego.
Ventajas
- Cuida de ti y tu familia con nuestra cobertura de salud en Swiss Medical
- Disfruta de una licencia por paternidad extendida de 7 días corridos, para que puedas pasar tiempo de calidad con tu familia en esos momentos tan especiales
- Nuestro Plan Empresa es una verdadera joya para los emprendedores y sus familias Con 200GB de almacenamiento SSD, dominio propio, cuentas de correo ilimitadas, certificado SSL y mucho más.
- ¿Quieres seguir creciendo profesionalmente? Te ofrecemos capacitaciones reconocidas por la empresa en UTNA, ITBA, Siglo21 y descuentos exclusivos. Con un 50% de descuento en Educación IT, un 80% de descuento en los Planes anuales de adultos y un 78% de descuento en planes anuales de niños en Open English (idioma ingles portuges e italiano).
- Conexión a Internet con descuento Si sos de Santa Fe, contamos con el 50% en Nubenet.
- Por si fuera poco, actualizamos tu sueldo mensualmente acompañando inflación Queremos que te sientas reconocido por tu trabajo.
¿Listo para el desafío? Únete a DonWeb y crece con nosotros
Requirements
¿Qué deberías tener para este puesto? • Experiencia en administrar servidores montados en Linux. • Familiaridad con conceptos de redes y protocolos, como TCP/IP, DNS, DHCP, enrutamiento, VPN, etc. • Conocimientos de seguridad informática y mejores prácticas.
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