Post Sales Support Specialist

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What is Post Sales Center

Post Sales Center, part of Global Commercial Finance CoE, works in close cooperation with Sales, Legals, Pricing and Revenue Recognition teams across the globe. We help Sales to deal with Contract changes, Approvals & Shaping, Contract Creation as well as various other post sales activities.This role also has opportunities to support projects and drive efficiency and process improvements and at the same time offers many development opportunities of other skills and competencies that will help shape a future career path.

What you will do

As a member of Post Sales Center team supporting Americas you will be a part of Global Commercial Finance organization and will get the opportunity to contribute to company's success. Our team is closely collaborating with local Commercial colleagues, Sales, Pricing and Revenue Recognition teams across the region.

The key aspects and responsibilities of your role will be:

•    Review and approval of deals, ensuring accuracy and completeness of cases 

•    Compliance verification based on internal policies and external regulations 

•    Guiding and advising our internal customers on approval and contracting requirements

•    Addressing internal and external queries within an agreed Service Level Agreement

•    Using SAP technology for reporting, monitoring, and managing deals and other transactions end to end

•    Contributing ideas to drive automation, standardization, and process improvements

•    Resolve complex and moderate issues without clear guidelines and practices

•    Work is independent and collaborative in nature

•    Coordinate colleagues under defined process/region

•    Participation in projects and process improvements 

•    Preparation of process documentations / working instructions
 
What you bring

•    Successfully completed University Degree in Finance/Economics area (preferred, though not mandatory)

•    Detail oriented and organized

•    Ability to work under pressure and multitask, 

•    Excellent interpersonal and communication skills

•    Fluent written and spoken English required. (additional languages such as Italian, Turkish, French or Spanish are appreciated)

•    Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

•    Prioritize and find solutions to business challenges 

•    Excellent "Customer Focus" approach - strong follow-up skills

•    Proactive mindset and "can do" attitude

What can you expect

•     Engaging corporate culture 

•    Job security and stability that only large, multinational corporations can offer

•    Various internal learning & development possibilities

•    Work-life balance and flexibility on the job 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid