People Operations Coordinator

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We've built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role:
We are seeking a highly organized, detail-oriented, and proactive People Operations Coordinator to support our HR & Operations Manager. This position plays a
key role in maintaining day-to-day administrative functions, coordinating employee
engagement initiatives, and assisting on occasional internal projects.
This is an excellent opportunity for someone who enjoys cross-functional collaboration,
thrives in a fast-paced, mission-driven environment, and is passionate about
operational excellence and people-first culture.

Responsibilities:

Administrative Support

• Maintain accurate employee records and organize internal HR documentation.

• Assist the HR Manager in policy formulation, preparation and formatting of the
  internal communications, reports, or SOPs as needed.

• Ensure confidentiality of all personnel and sensitive company information.

• Undertake administrative duties necessary to fulfill compliance tasks.

• Act as a liaison between the HR Manager and employees, addressing questions
  and proving prompt responses.

• Assist with onboarding process to ensure a seamless experience for new hires.

Employee Engagement

• Help plan and coordinate internal events such as virtual socials, milestone
  celebrations, wellness challenges, and holiday activities.

• Support the creation and distribution of internal newsletters, spotlights, and
  updates.

• Assist in conducting employee engagement surveys and compiling insights for
  leadership.

• Support ongoing employee recognition programs, including shout-outs and
  work anniversaries.

Project Coordination

• Assist with cross-functional projects by organizing documents, tracking tasks,
  and scheduling check-ins.

• Conduct research to support HR and Operations-related decisions (e.g., tools,
  vendors, policy benchmarks).

• Collaborate with departments like IT, Design, or Finance to ensure project
  alignment and completion.

Requirements:

• Previous experience in an administrative, operations, or HR support role.

• Strong written and verbal communication skills.

• Excellent organizational and time-management abilities.

• High level of professionalism and discretion when handling confidential
  information.

• Proficiency in Microsoft Office or Google Workspace.

• Familiarity with tools like Notion, Deel, and similar platforms is a plus.

• Self-starter who takes initiative and follows through.

• Adaptable to changing priorities in a growing, remote-first company.

• Strong attention to detail and problem-solving abilities.

What's in it for you?

As full-time member of our team, you'll enjoy:

• Flexible hours

• Work wherever you choose

• Fun and casual work environment

• Employee engagement activities and virtual gatherings

• We are a diverse, global team

This company is affiliated  for recruitment efforts. Each entity maintains operational independence, and no personal data is shared between them except as necessary for coordinated recruitment activities. Both teams are committed to protecting applicant privacy and ensuring a respectful, transparent hiring process.

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.