People Operations Lead

People Operations & Payroll Lead Join dLocal – a global payments platform that enables the biggest companies to collect payments in 40 emerging‑market countries. dLocal is looking for an experienced People Ops & Payroll Lead to oversee our global People Operations function, managing payroll, employee operations and compliance across multiple jurisdictions while partnering with Finance, Legal and RevOps to support key business decisions. Responsibilities Lead, mentor and develop the People Ops and Payroll teams, translating company‑wide initiatives into actionable goals and career development pathways. Partner with Finance and RevOps to define and manage variable pay cycles, review calculation inputs, and verify data before loading into the HRIS. Oversee operational set‑up for new market entries, opening payrolls and establishing local compliance frameworks in new entities. Act as the final escalation point for critical payroll and operational roadblocks, identify single points of failure and develop contingency plans. Collaborate with Finance, Legal and RevOps to ensure the People Operations roadmap supports the company’s financial goals. Lead change‑management initiatives, communicating and driving adoption of new digital tools, policies or organizational changes within the People Ops ecosystem. Qualifications 7+ years of progressive experience in People Operations, Payroll, HR Operations or a related field, ideally with a global or multi‑country scope. 2+ years of people‑leadership experience, including mentoring, performance management and career development. Strong track record leading operational, payroll or HR programs across multiple geographies and stakeholders. Deep knowledge of labor laws, payroll governance, social security and tax frameworks. Experience partnering with Finance, Legal and RevOps/Compensation on compensation cycles and variable pay programs. Experience supporting organizational change, new tool rollouts and process adoption. Ability to identify operational risks, implement controls and build contingency plans. Experience setting team priorities, workload distribution, SLAs and cross‑time‑zone coverage. Excellent communication and stakeholder‑management skills, including executive‑level interaction. Fluent in English (written and spoken). Nice‑to‑Have Experience in high‑growth tech or fintech environments. Prior involvement in global expansion, entity setup or launching payroll in new countries. Background working with Treasury/FP&A on payroll funding, accruals and financial impact. Experience in operational excellence, risk management, SOX/control environments or audits. Knowledge of or exposure to automation & AI tools (e.g., RPA, workflow automation, data pipelines) to improve process efficiency. Benefits Remote work: work from anywhere or from one of our global offices. Flexible schedules – we are driven by performance rather than hours. Fintech industry exposure – dynamic, ever‑evolving environment that fuels creativity. Referral bonus program. Learning & development: Premium Coursera subscription and language classes (English, Spanish, Portuguese). Social budget: monthly budget for team events, in‑person or remote. dLocal Housing program: support for coworking and short‑term stays worldwide. Montevideo (Uruguay) requirement: 55% office attendance for onsite roles (excludes IT and Fraud). Application Process Your application will be reviewed by our Talent Acquisition team. We will keep you posted by email at every step of the process. For more information about how we use AI tools to support hiring, contact us. Equal Opportunity Employer dLocal is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr