Virtual Operations

**Want to become a Skylinker? Let’s soar together**
- **100% Remote Position**_ _- This role is fully remote. Skylink is based in Sanford, Florida, so you _**must be willing to work Eastern Standard Time (EST) hours**_ _to stay aligned with our team and operations. _
- Are you a detail-oriented, tech-savvy professional who excels at keeping operations running smoothly? Do you enjoy coordinating with vendors, managing materials, handling RFQs, and supporting cross-functional teams to ensure timely and efficient workflows? If you thrive in a fast-paced environment and love helping businesses succeed behind the scenes, we want to hear from you _
- Join Our Global Team as a_ **Virtual Ops & Procurement Support Specialist**_Work from Anywhere on the Planet_

**Who are we?**

At Skylink, we’ve been flying high since 1986.Founded by Jim and Susie Anglin, we’re dedicated to giving you **a “WOW” experience.**When challenges pop up _(and they do)_, we _solve them _**together with a smile.**_ We support the maintenance of aircraft fleets worldwide, providing everything from tiny bolts to massive jet engines. Whether it’s for commercial flights or military missions, we keep fleets soaring

**We're a Global Team** of _**30-ish**_ Skylinkers across the US and internationally, we offer a dynamic, collaborative environment where growth and success are shared by all

**What We Do**

**Skylink supports aircraft maintenance worldwide.**We work with large commercial, regional, and military aircraft—yes, the same ones you fly on vacation, that transport cargo globally, and that support military missions. **Our mission?** To simplify the delivery of nose-to-tail aircraft maintenance materials for clients across 30+ countries.

As our Ops & Procurement Specialist extraordinaire, you'll be a Virtual Assistant, managing multiple hats to keep our Sales support & Supply chain operations running like a well-oiled machine. We need someone who can effortlessly juggle tasks, manage vendor communications, coordinate materials and RFQs, support the sales team, and communicate like a seasoned pro.

**You will thrive in this role if you enjoy repetitive, process-driven work, have a sharp eye for detail, and take pride in keeping materials, RFQs, vendor data, and workflows meticulously organized. If that’s not your style, this is not the right role for you.** Accuracy and consistency are essential to keeping our business running smoothly.

**Job Functions**

**Quoting & Purchasing**
- Generate, track, and manage Purchase Orders (POs) accurately and on time.
- Source materials and vendors, ensuring best pricing, quality, and delivery terms.
- Support timely procurement by expediting open orders and monitoring delivery schedules.
- Maintain the preferred vendor system, ensuring current and accurate information.
- Assist with negotiations to improve vendor terms, cost efficiency, and lead times
- Collaborate with the Materials and Operations teams to align purchasing with demand forecasts.
- Follow quality and compliance standards in selecting and managing suppliers.

**Data & Project Management**
- Support sales and operations by preparing accurate RFQs and quotes in coordination with vendors.
- Retrieve and analyze market data to identify optimal sourcing options.
- Ensure quick, accurate turnaround of customer quotes and vendor responses.
- Maintain up-to-date information in CRM (AvSight) and Google Sheets for tracking open quotes and material status
- Manage and organize daily communications in shared inboxes, responding promptly to vendor and internal requests.

**Vendor Relations**
- Build and maintain strong vendor relationships aligned with Skylink’s core values.
- Coordinate with vendors to ensure accurate and timely responses to quotes and orders.
- Monitor vendor performance and flag issues affecting cost, quality, or delivery.
- Request and negotiate payment terms (e.g., Net30/60) when applicable.

**Support Excellence**
- Identify workflow inefficiencies and propose process improvements to enhance speed and accuracy.
- Support Lean Thinking initiatives to streamline operations.
- Ensure all open orders are tracked in ERP/CRM systems and performance metrics are met.
- Take ownership of assigned projects and tasks, ensuring timely completion and proactive issue resolution.

**Key Traits & Skills**
- **3+ years in Procurement & Vendor Coordination** - You know the ropes and can hit the ground running (quoting, RFQs, vendor coordination, procurement)
- **Virtual Administrative Support** - You thrive in remote environments, staying on top of everything without missing a beat.
- **Strong Understanding of CRM Tools** - Experience with **AvSight CRM, Salesforce** or similar platforms is a plus
- **Problem-Solving Expertise** - You can think outside the box and solve challenges with creativity and ease.
- **Meticulous** - Your attention to **detail** is **unparalleled**.
- **Resourceful** - You **always** find a way to **make things