Operation Lead

hace 2 días

Buenos Aires, Argentina Rappi A tiempo completo

**YOUR NEXT STEP IS AT RAPPI**

Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.

Hey, keep it in mind that Rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability or background. You'll be most welcome here

**Role Objective**:

- Rappi is looking for an entrepreneurial leader to join our team as an Strategy & Ops Lead on our Expansion Team
- Rappi is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across Latin America. Rappi allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences.
- As part of the centralized Expansion team focused specifically on our most nascent cities & microzones, the S&O Lead will have the opportunity to help define, scale, and optimize Rappi’s next biggest bets.
- On a typical day, you may run and refine experiments to improve operations, dive into data to explain performance at the lowest level of detail, synthesize insights from merchant partners, guide new product strategy, and build tools that allow teams to increase their work 10x. By doing so, you’ll ensure we never stop growing and performing.

**What You’ll Do**:

- Lead high visibility, cross-functional projects that address Rappi’s most unique and challenging questions
- Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
- Steer the scaling and optimization of operations and quality across our new business operations
- Execute product testing and roll-outs on the ground with merchant partners
- Synthesize merchant insights to ensure we’re proactively tracking against operational SLAs
- Collaborate with stakeholders across Rappi to align company-wide resources to refine platform capabilities
- About you
- Imagines, develops, and executes on workstreams from start to completion with little oversight
- Oscillates easily from strategic considerations to tactical execution
- Displays extreme ownership across every workstream while moving projects forward
- Maintains a careful balance between attention to detail and swift execution
- Operates comfortably in ambiguous environments while maintaining a strong bias for action
- Communicates precisely dependent on audience and level of detail necessary to share
- Collaborates effectively with cross-functional team members across the organization
- Represents the Rappi brand with humility and a customer-first mindset

**Key Requirements**:

- 5+ years of cross-functional operational and analytical experience
- Strong data retrieval (SQL), analytics, and presentation skills required
- Experience in a complex or high-growth environment required
- Bachelor’s degree required, MBA or Masters Degree a plus
- He leído y acepto la Autorización de Datos Personales de Rappi S.A.S
- Conforme a la Política de Tratamiento de Datos PersonalesI have read and accept the Authorization of Personal Data from Rappi S.A.S
- In accordance with the Personal Data Treatment Policy

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