Commercial Operation Lead

Propósito del rol

Responsable de garantizar, liderar y definir estrategias que aseguren el cumplimiento de O2C Process, contribuyendo al alcance de los objetivos comerciales de Pfizer

Principales responsabilidades:
Diseño e implementación de soluciones para Clientes

Participación en definición de procesos para acciones de Affordability

Soporte en resolución de disputas

Liderar al equipo de O2C para Venta Directa, garantizando el cumplimiento del S&OP Comercial

Reporting CommOps y BUs

Cálculo de Incentivos KARs y CR Vx

Diseño y control de KPIs del sector

Definir los controles y seguimiento de Acuerdos Especiales (CEV)

Point of Contact para revisiones de Auditoria Interna mensuales y anuales

Participación en reuniones de Lanzamiento de Productos

Diseñar los circuitos de operaciones comerciales en respuesta a las necesidades del negocio

Valor para el cliente

Diseñar y garantizar la comunicación de operadores logísticos, droguerías y pagadores directos con los distintos equipos comerciales de Pfizer

Valor para Pfizer

Garantizar el cumplimiento de O2C Process

Generación de información de valor para toma de decisiones para la BU y/o Key Stake Holders

Articular la comunicación entre equipos comerciales de Pfizer y operadores logísticos Disprofarma y CdS

Calificaciones necesarias

Capacidad analítica y resolución de conflictos aún con información parcial actuando con decisión y asumiendo responsabilidades

Dominio de relaciones interpersonales y de liderazgo

Liderar contribuyendo a que otras personas alcancen los objetivos finales

Conocimiento del negocio de Pfizer/Pharma

Manejo de ERPs (SAP deseable)

Nível de Inglés/Office Avanzado

Interraciones esperadas para el rol

Finanzas, Colegas Commercial Operations, Gerente Comercial, KAMs/KARs/TMRs, Operador Logístico (Disprofarma y CDS), Acceso, BUs (CL, CBL)

*No hay paquete de relocación*

Accountability for Decision-Making.

We expect leaders to make timely business decisions that effectively address the legitimate needs of patients and stakeholders while advancing business objectives. When making decisions, leaders must ensure that risks have been considered and mitigated. When teams engage in activities with potential risk, leaders must provide effective oversight. This means they must be inquisitive and ask for updates, data and insights on execution and revisit the activity if risks are not appropriately managed or if the rationale supporting the activity no longer holds. When necessary, leaders must role model the ability to modify a business approach to address risks and must demonstrate the Courage to decline an opportunity if it is not appropriate or the risks outweigh the legitimate benefits.

Embraces integrity as an enabler of innovation and bold action.

Leaders must act with integrity to advance innovation and demonstrate that bold action is predicated on ethical leadership and valuesbased decision-making. This includes the ability to identify and manage risks associated with innovative ways of working and make impactful decisions, even under challenging, ambiguous, or novel circumstances. Leaders must foster a Speak Up culture where bold ideas are shared and considered and where mistakes are treated as learning opportunities.

Model and drive a culture of integrity.

We expect everyone at Pfizer to live our Values of Courage, Excellence, Equity and Joy each day and act with integrity in all we do. It is expected that leaders will role model this behavior and take affirmative and regular steps to ensure that colleagues at all levels understand that integrity should never be compromised regardless of any goals, targets, deadlines, or other pressures they may be facing and that colleagues are comfortable speaking up and raising any concerns.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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