L3 Technical Support Engineer E6

**The Role**: We are looking for an L3 Technical Support Engineer to join our "DG" team. You will be responsible to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and...

**The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...

**The Role**: We are looking for a Technical Support Engineer to provide assistance to our "ZY" customers. You will be a person our customers trust as well as rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues and seeing problems through to resolution -...

**The Role**: We are looking for a Technical Support Engineer to join our "ZY" team to provide assistance to our customers. You will be the person our customers trust, and rely on to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues, and seeing problems through to...

Job description Our Client is a fast-growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web based software Resolve technical support tickets...

**The Role**: The Senior QA Automation Engineer is responsible for end-to-end testing of new features and functionality prior to release to production and works closely with our product and development "IC" teams to resolve bugs. **Responsibilities**: - Review requirements, specifications and technical design documents to provide timely and meaningful...

A headless CMS company is looking for a Technical Support Engineer II to manage escalated support tickets, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction. Candidates should have a degree in Computer Science or related field, possess excellent communication skills, and a minimum of 3 years in support or software...

The Network Engineer leads complex projects involving the level 2 technical support of ACI, Datacenter technology solutions with a focus on but not limited to network stability, scalability, and compliance. The Network Engineer responsibilities are to plan, configure, implement, and document solutions in a complex environment to support new and existing...

**The Role**: **Responsibilities**: - Researching and identifying solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...

To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...