Technical Support
hace 2 semanas
**The Role**: We are looking for a Technical Support Engineer to provide assistance to our "ZY" customers. You will be a person our customers trust as well as rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues and seeing problems through to resolution - Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Using information available to provide prompt, accurate, and smart support to our customers - Documenting knowledge for internal and external use in the form of knowledge base articles **Requirements**: - Holder of a Business degree - Excellent written and verbal English communication skills - Proven work experience as Customer Support, Technical Support or similar role - Good troubleshooting and time management skills - Good understanding of computer systems, mobile devices and other tech products - Ability to diagnose and troubleshoot basic technical issues - Strong listening and Analytical skills - Ability to work under pressure and organize priorities to meet deadlines - Highly organized with strong attention to details - Ability to troubleshoot and fix issues when they occur - Ability to work autonomously and also as part of a team Schedule - Saturday 5 pm - 5 am PST / 10 pm - 10 am Argentina Time - Sunday 5 pm - 4 am PST / 10 pm - 9 am Argentina Time - Monday 5 pm - 4 am PST / 10 pm - 9 am Argentina Time - Tuesday 5 pm - 4 am PST / 10 pm - 9 am Argentina Time
-
Technical Support
hace 5 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Support Engineer to join our "ZY" team to provide assistance to our customers. You will be the person our customers trust, and rely on to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues, and seeing problems through to...
-
L3 Technical Support Engineer E6
hace 5 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for L3 Technical Support Engineers to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and identify solutions to software/hardware issues -...
-
Technical Support Specialist
hace 3 días
Mendoza, Argentina Avature A tiempo completoTo make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...
-
L3 Technical Support Specialist
hace 3 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...
-
Technical Product Support Specialist: Troubleshoot
hace 3 semanas
Ciudad de Mendoza, Argentina Flowserve Corporation A tiempo completoA technology services company in Mendoza is seeking a Product Support Specialist to assist customers with technical inquiries. The ideal candidate will have a Bachelor's degree in Computer Science or Engineering and experience in Java/Scala and React. Responsibilities include troubleshooting issues and providing customer training. Strong communication skills...
-
Tech Support
hace 2 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: **Responsibilities**: - Researching and identifying solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...
-
Product Support Specialist
hace 2 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Eng Support Specialist to join our "IC" team. You will be responsible for assisting customers with technical issues or inquiries related to a particular product or service. They should possess a combination of technical expertise, customer service skills, and problem-solving abilities. **Responsibilities**: -...
-
Customer Support Specialist
hace 1 semana
Mendoza, Argentina Wakapi A tiempo completo**The Role**: **Responsibilities**: - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time...
-
IT Support Engineer
hace 5 días
Mendoza, Argentina Eventbrite A tiempo completo**THE CHALLENGE** As part of the IT Support Engineering team, you’ll provide excellent IT support to Britelings. While the primary focus of this position will be to support our Mendoza based team, you will also help our community of global Britelings whether they are working from an office or remotely. You would be an on-site point person for our...
-
Associate Technical Support Specialist
hace 2 semanas
Ciudad de Mendoza, Argentina South A tiempo completoDescripción de la vacante En Ecolab nos encontramos en la búsqueda de una/un Assoc. Technical Support Specialist para nuestra división de Alimentos y Bebidas en Godoy Cruz, Mendoza . Lo que vas a hacer Asesoramiento al área técnico/comercial de Argentina. Equipamiento de dosificación y control de químicos para aplicaciones en la industria de Alimentos...