Software Support Specialist

Job description Our Client is a fast-growing software company looking for a new Software Support Specialist You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web based software Resolve technical support tickets Escalate Issues to the software development team Escalate issues to the data center ops team Escalate issues to partner ops team Provide web training to customers and prospects What You Bring to The Role You are passionate about web technology You have a general facility with technology, and are able to learn new technologies quickly You are extremely self-motivated; able to find opportunities for improvement and tackle them without external direction Demonstrate strong problem solving skills and sound judgment Must pass background check We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Work Remotely: Yes Schedule: Monday to Friday Experience Web Application Support: 3 years (required) Customer and sales Support Specialist Customer Support Specialist w/sales exp- Employment Type: Contractor (Long-term)- Location: LATAM (Remote)- Schedule: 5 days/week — Saturdays and Sundays required (2 days off during the week)- Compensation: Base salary + performance commissionsOur client, a... Operations Support Specialist (Work From Home) Varsity Tutors Responsibilities: may include some or all of the following tasks: Provide Customer Support to Contracted Tutors Account Setup Specific Student Opportunities or Assignments Tutoring Products Technical Issues Scheduling Conflicts Payment and Payroll And more Provide... 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