Technical Change Analyst

hace 1 semana

Buenos Aires, Argentina Baker McKenzie A tiempo completo

The Technical Change Analyst will be part of a team that acts as the gatekeepers for reviewing any and all technical changes to the Firm's IT infrastructure and/or systems.

Members of this team will work closely with the business and IT teams; to manage updates to hardware, software, and data, by assessing business risk, the financial implications, and the effect of the change on business activities.

Working with personnel in the Global Technology Team, the role holder will need to work methodically, following established policies to process and track technical changes, and ensure affected personnel receive any necessary notification.

**Responsibilities**:

- Log and prioritize requests for changes (RFCs)2
- Schedule all RFCs for a Change Advisory Board (CAB) meeting, issuing an agenda and ensuring all supporting documentation has been gathered and shared
- Decides which CAB members will come to which meetings, and who is assigned to which RFC (depending on the nature of the RFC)
- Maintains balanced and complete membership of the CAB, ensures members are aware of their responsibilities, and holds them accountable for their contribution to the body
- Convenes urgent CAB or ECAB (Emergency CAB) meetings for all urgent RFCs
- Chairs CAB and ECAB meetings
- Authorizes acceptable changes, either alone or after a CAB or ECAB has taken place
- Convenes the Readiness Meeting
- Issues change schedules
- Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules
- Updates the change log with progress including any actions to correct problems, and/or taking opportunities to improve quality
- Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out or that failed
- Reviews requirements and creates Standard Change templates
- Reviews and follows-up on all outstanding RFCs
- Analyses change records to determine any trends
- Produces regular management reports and works closely with the CMDB Team to ensure that approved and successful changes to configuration items (CI) within the configuration management database (CMDB) are captured
- All other duties assigned by Manager
- This is a global role requiring regular work outside normal business hours to communicate with people in multiple time zones

**Experience Required**:

- Bachelor’s degree in information systems, business management, or a related field or equivalent work experience
- Experience and knowledge of change management principles and methodologies are highly desirable
- Experience in a legal environment is highly desirable
- Experience working for a partnership is highly desirable
- Global thinking and experience are preferred
- Knowledge of ITIL process and workplace technology
- Experience in change management, incident management, and problem management
- Ability to chair meetings with a cross-section of the IT and business community (including customers, from time to time) and lead those meetings regardless of the experience and seniority of the attendees
- Strong analytic and decision-making abilities, maintains focus on the process, with an aptitude for assessing prioritization of work according to a range of competing factors

  • Technical Support Analyst

    hace 1 día

    Buenos Aires, Argentina ESET, LLC A tiempo completo

    The Technical Support Analyst provides Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases. The Technical Support Analyst is responsible for delivering the support services offered by ESET in the Region, and also acts as technical reference for the ESET products within ESET Latin America. Job...

  • Technical Functional Analyst

    hace 2 semanas

    Buenos Aires, Argentina Betwarrior A tiempo completo

    JOIN OUR TEAM! At BetWarrior, we’re building a smarter, more personal, and more fun betting experience Our purpose is simple: to create exceptional online entertainment, giving users the chance to win in a transparent, safe, and responsible way We’re an ambitious, fast-growing team competing across Latin America and beyond. We move fast, with urgency,...

  • Technical Functional Analyst

    hace 5 días

    Buenos Aires, Argentina BetWarrior A tiempo completo

    **JOIN OUR TEAM!** At BetWarrior, we’re building a smarter, more personal, and more fun betting experience Our purpose is simple: to create exceptional online entertainment, giving users the chance to win in a transparent, safe, and responsible way We’re an ambitious, fast-growing team competing across Latin America and beyond. We move fast, with...

  • Technical Functional Analyst

    hace 7 días

    Buenos Aires, Argentina BetWarrior A tiempo completo

    **JOIN OUR TRIBE!** Do you strive for excellence? Do you embrace innovation? Do you fight with fairness and respect? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative sports betting and casino games will rock your world. We have a burning desire to make gaming great entertainment and socially acceptable. We want it...

  • Change Management Specialist

    hace 1 día

    Buenos Aires, Argentina Air Liquide A tiempo completo

    **How will you CONTRIBUTE and GROW?**: This role is an integral part of the Change Management CoE. This role will be instrumental in identifying key stakeholder groups, defining the various change impacts associated with transformation projects, drive training strategy and support communications activities. Work closely with the Change Management leader for...

  • Technical Business Analyst

    hace 5 días

    Buenos Aires, Argentina Equifax A tiempo completo

    Como Technical Business Analyst serás responsable de gestionar proyectos de seguridad asegurando el cumplimiento de las actividades y tiempos de estos mismos; asi mismo, identificaras riesgos que surjan en los procesos e informarás a los stakeholders claves para asegurar que las iniciativas de seguridad se completen y cumplan con los requerimientos...

  • Change Management Specialist

    hace 2 semanas

    Buenos Aires, Argentina Air Liquide A tiempo completo

    **How will you CONTRIBUTE and GROW?**: "Job Description Summary This role is an integral part of the Change Management CoE. This role will be instrumental in identifying key stakeholder groups, defining the various change impacts associated with transformation projects, drive training strategy and support communications activities. Work closely with the...

  • Technical Business Analyst

    hace 1 semana

    Buenos Aires, Argentina BetWarrior A tiempo completo

    **JOIN OUR TRIBE!** **Professional English communication skills - written and spoken - required. **Spanish is a plus** Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games...

  • Technical Writer Analyst

    hace 19 horas

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    The Client Onboarding and Documentation  (CO&D) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the CO&D teams - WKO (Wholesale KYC Operations), DDS (Digital Document Services).  Knowledge management assets include procedures, user guides, contextual help and communication for the firm wide Global...

  • Functional Technical Analyst

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Avenga A tiempo completo

    This is usAt Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.This is the jobInCapital Federal, working...