Senior Technical Support Analyst
hace 3 días
We are looking for a Senior Technical Support Analyst with strong domain knowledge in Core Banking, Merchant, Biller, and Payment Processing systems. This role involves providing multi-level support and collaborating with global teams to ensure service continuity. Key Responsibilities:● Provide L1, L1.5, and L2 technical support for Core Banking operations, merchant and biller management.● Understand the application landscape and tech stack to resolve incidents efficiently.● Ensure continuity of support during critical issues, including off-hour availability in coordination with a 24×7 support team. Mandatory Requirements:● 3 – 7 years of experience in technical support roles.● Strong domain knowledge in Core Banking.● Experience with SQL and log analysis.● Understanding of REST APIs.● Excellent written and oral communication skills.● Strong documentation skills and ability to multitask effectively.● Basic knowledge of technology in Java. Nice to have:● Experience in Finance, Merchant, Billing, and Payment Processing systems.● Familiarity with Support KPIs and performance tracking.Ability to follow ITIL processes, SOPs, and comply with Security Standards.
-
Technical Support Analyst
hace 3 días
Buenos Aires, Argentina ESET, LLC A tiempo completoThe Technical Support Analyst provides Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases. The Technical Support Analyst is responsible for delivering the support services offered by ESET in the Region, and also acts as technical reference for the ESET products within ESET Latin America. Job...
-
Senior Analyst
hace 1 semana
Buenos Aires, Argentina Marsh McLennan A tiempo completoEstamos buscando un individuo talentoso para unirse a nuestro equipo de Marsh. Este puesto estará basado en la Argentina y es una posición híbrida, que requiere al menos tres días a la semana Como **Senior Analyst - Onsite Technical Support**, desempeñarás un papel crucial en el área **Contaremos contigo para**: - Atención de nível 1 y nível 2...
-
Ebilling - Technical Support Analyst
hace 2 semanas
Buenos Aires, Argentina Baker McKenzie A tiempo completoThe eBilling - Technical Support Analyst will provide technical eBilling support for LEDES Wizard and EMT, our inhouse eBilling tools. Assisting billing centres and other global teams engaged in eBilling activities. **Responsibilities**: - Monitor LEDES Wizard tool through daily reporting to identify and categorise failed and rejected invoices -...
-
Senior Purification Analyst
hace 3 semanas
Buenos Aires, Argentina Mantell Associates A tiempo completoMantell Associates is partnered with a leading Biopharmaceutical company, which is seeking an experienced Senior Purification Analyst to join its production team at the Buenos Aires facility. This position offers an exciting opportunity to contribute to large-scale protein purification processes in a GMP-regulated environment, driving operational excellence...
-
Technical Support Engineer
hace 4 días
Buenos Aires, Argentina Datalogics A tiempo completo**Technical Support Engineer** - **Up to 2.150 USD per month**: - **Fully Remote**: - **Full-time**: - **B2B contract** Are you a skilled Technical Support Engineer with a passion for innovation and AI? **Requirements**: - Bachelor’s degree in Computer Science or a related field (or equivalent hands-on experience). - At least 3 years of experience in...
-
Technical Support Analyst
hace 3 días
Capital Federal, Buenos Aires, Argentina Geopagos A tiempo completoEn Geopagos nos encontramos en la búsqueda de un Technical Support Analyst que ayude a impulsar y desarrollar el área. Somos la infraestructura de aceptación de pagos en América Latina y nuestro propósito es potenciar los pagos digitales para transformar la experiência de compra y venta de millones de personas. Estamos en pleno proceso de expansión....
-
Senior System Analyst: Mainframe
hace 3 días
Buenos Aires, Argentina DXC Technology Inc. A tiempo completoA leading IT services provider in Buenos Aires is seeking a Senior System Analyst to develop and manage requirement specifications, translate non-technical needs into technical ones, and maintain project knowledge. Ideal candidates will have 3+ years in a similar role, strong analytical skills, and experience working with international stakeholders. The...
-
Tech Support Analyst
hace 3 días
Buenos Aires, Argentina Pay Retailers A tiempo completoPayRetailers is a payment gateway designed to handle mass online payments to the Latin American market. The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments....
-
Technical Support
hace 1 semana
Buenos Aires, Argentina CHAINUP PTE. LTD. A tiempo completoChainUp is seeking technically-savvy Technical Support to join its dynamic specialist team that provides to prospective and existing customers (locally and globally). As a Technical Support, you will play a crucial role in providing technical expertise during both pre-sales and post-sales. Your responsibilities will encompass various aspects of the...
-
Apps Support Sr Analyst
hace 2 semanas
Buenos Aires, Argentina Citi A tiempo completo**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...