Senior Technical Support Analyst
hace 15 horas
We are looking for a Senior Technical Support Analyst with strong domain knowledge in Core Banking, Merchant, Biller, and Payment Processing systems. This role involves providing multi-level support and collaborating with global teams to ensure service continuity. Key Responsibilities: ● Provide L1, L1.5, and L2 technical support for Core Banking operations, merchant and biller management.● Understand the application landscape and tech stack to resolve incidents efficiently.● Ensure continuity of support during critical issues, including off-hour availability in coordination with a 24×7 support team. Mandatory Requirements: ● 3 – 7 years of experience in technical support roles.● Strong domain knowledge in Core Banking.● Experience with SQL and log analysis.● Understanding of REST APIs.● Excellent written and oral communication skills.● Strong documentation skills and ability to multitask effectively.● Basic knowledge of technology in Java. Nice to have: ● Experience in Finance, Merchant, Billing, and Payment Processing systems.● Familiarity with Support KPIs and performance tracking.Ability to follow ITIL processes, SOPs, and comply with Security Standards.
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Senior Technical Support Analyst
hace 1 semana
Buenos Aires, Argentina CONEXIONHR A tiempo completoWe are looking for a Senior Technical Support Analyst with strong domain knowledge in Core Banking, Merchant, Biller, and Payment Processing systems. This role involves providing multi-level support and collaborating with global teams to ensure service continuity. Key Responsibilities: Provide L1, L1.5, and L2 technical support for Core Banking operations,...
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Technical Support Analyst
hace 2 semanas
Buenos Aires, Argentina ESET, LLC A tiempo completoThe Technical Support Analyst provides Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases. The Technical Support Analyst is responsible for delivering the support services offered by ESET in the Region, and also acts as technical reference for the ESET products within ESET Latin America. Job...
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Senior Technical Support Engineer
hace 1 semana
Buenos Aires, Argentina CONEXIONHR A tiempo completoA leading technology firm is seeking a Senior Technical Support Analyst in Buenos Aires to provide L1, L1.5, and L2 technical support for Core Banking. This role requires strong domain knowledge in Core Banking, SQL, and excellent communication skills. The ideal candidate will ensure service continuity and address incidents efficiently. If you are passionate...
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Technical Support Analyst
hace 1 semana
Buenos Aires, Argentina UpGuard A tiempo completoWho are we UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive...
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Senior Technical Support Analyst
hace 7 días
Buenos Aires, Argentina JPMorganChase A tiempo completo**JOB DESCRIPTION** Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Senior Analyst in IP Production Services, you will play a key role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing...
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Technical User Support Analyst
hace 7 días
Buenos Aires, Argentina Medtronic A tiempo completoAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. - Resolves...
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Senior Purification Analyst
hace 4 semanas
Buenos Aires, Argentina Mantell Associates A tiempo completoMantell Associates is partnered with a leading Biopharmaceutical company, which is seeking an experienced Senior Purification Analyst to join its production team at the Buenos Aires facility. This position offers an exciting opportunity to contribute to large-scale protein purification processes in a GMP-regulated environment, driving operational excellence...
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Associate Technical Support Analyst
hace 5 días
Buenos Aires, Argentina Assurant A tiempo completo**¡Sumate a Assurant como Technical Support Analyst!** **Ubicación**:Retiro, CABA | **Modalidad**:Híbrida En Assurant, ayudamos a las personas a proteger lo que más valoran. Somos una empresa global con más de 130 años de trayectoria, presencia en 21 países y parte del ranking Fortune 500. Colaboramos con marcas líderes en retail,...
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Technical Support Analyst
hace 2 semanas
Capital Federal, Buenos Aires, Argentina Geopagos A tiempo completoEn Geopagos nos encontramos en la búsqueda de un Technical Support Analyst que ayude a impulsar y desarrollar el área. Somos la infraestructura de aceptación de pagos en América Latina y nuestro propósito es potenciar los pagos digitales para transformar la experiência de compra y venta de millones de personas. Estamos en pleno proceso de expansión....
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Senior System Analyst: Mainframe
hace 2 semanas
Buenos Aires, Argentina DXC Technology Inc. A tiempo completoA leading IT services provider in Buenos Aires is seeking a Senior System Analyst to develop and manage requirement specifications, translate non-technical needs into technical ones, and maintain project knowledge. Ideal candidates will have 3+ years in a similar role, strong analytical skills, and experience working with international stakeholders. The...