IT Field Support
hace 2 días
Desde **KDtalent**, la unidad de negocios y gestión de talento de **Grupo Kinetic**, estamos en búsqueda de un/a _**IT Field Support (Trainee). **_Su misión será asistir en la solución de los requerimientos de soporte técnico, contribuyendo a la satisfacción de los usuarios.
- Algunas de sus responsabilidades serán:_
- Brindar asistencia técnica a los usuarios de la Unidad de Negocio en relación a hardware, software y redes.
- Resolver incidentes y problemas técnicos de nível básico y medio.
- Configurar y dar soporte a dispositivos y periféricos de IT.
- Registrar y documentar los casos de soporte en el sistema correspondiente.
- Colaborar con el equipo de soporte en la resolución de incidentes más complejos.
- Realizar seguimiento y actualización de tickets de soporte.
**Requisitos**
- Estudiante de carreras como Informática, Sistemas, Tecnicatura en Computación o afines.
- Conocimientos en redes y servidores.
- Manejo del paquete Microsoft Office (Excel, Word, Outlook).
- Conocimientos y experiência en reparación de PC’s, hardware, software y periféricos.
- Conocimientos básicos de infraestructura informática: servidores, redes y hosting.
- Buen manejo de sistemas operativos Windows, Linux y Mac.
- Servicios de google: Gmail, Gspreadsheet, GDocs, Gsites y Admin Platform.
- Inglés técnico intermedio (deseable).
**Beneficios**
- Kit de Bienvenida kinético
- Prepaga de primer nível: Swiss Medical.
- Ajuste trimestral para acompañar la inflación.
- Review de categorías: Feedback continuo para tu crecimiento profesional.
- Days OFF: 24/12 y 31/12 no laborables + 1 asueto de Córdoba a elección.
- Día de cumpleaños libre.
- Regalo de cumpleaños personalizado.
- Days+: Hasta 5 días off para sumar a tus vacaciones o usarlos cuando quieras.
- Extensión de licencias de ley: te acompañamos en cada momento clave de tu vida, contas con días extra a continuación de una licencia por maternidad/paternidad/fallecimiento/ matrimonio.
- Soft Landing: retorno paulatino con jornada part-time luego de una licencia por maternidad/paternidad/fallecimiento.
- Club de descuentos Kinetic: gimnasios, viajes, estética, formaciones y más.
- Credencial de descuentos Club La Voz.
- Kinetic Learning: programa de formaciones para tu desarrollo profesional.
- Kinetic Training Hub: Becas de hasta el 50% en nuestras formaciones abiertas.
- KDfest: evento anual de fin de año.
- Afters de equipo.
- Kinetic Culture Day.
- Café Kinetic, un espacio de encuentro, charlas y aprendizaje donde podés participar y compartir tus conocimientos.
Tipo de puesto: Tiempo completo
Salario: A partir de $70.000,00 al mes
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